Monitor Q&A Channels:
- Actively watch the designated Q&A platforms (e.g., live chat, dedicated Q&A modules) for incoming questions from attendees.
- Ensure that all questions are visible and accessible to moderators or speakers.
Organize and Prioritize Questions:
- Help categorize and prioritize questions based on relevance, topic, or urgency.
- Flag or highlight frequently asked or important questions to ensure they are addressed promptly.
Provide Technical Assistance:
- Assist participants who encounter technical issues while submitting their questions.
- Troubleshoot problems related to the Q&A platform, ensuring smooth communication throughout the session.
Facilitate Communication:
- Work closely with the event moderator or speaker to relay questions accurately.
- Ensure that questions are clearly communicated and, if necessary, rephrased for clarity before being forwarded.
Time Management and Coordination:
- Help manage the timing of the Q&A sessions by keeping track of how many questions have been answered and how many remain.
- Provide timely reminders to moderators or speakers about unanswered questions or time constraints.
Follow-Up Documentation:
- Collect and document the Q&A interactions during the event for post-event review.
- Assist in compiling a summary of key questions and answers, which can be shared with attendees or used for future improvements.
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