SayPro Evaluation and Certification Team: Provide certificates of completion for those who meet the requirements.

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Setting the Criteria for Certification

The team works with other program stakeholders to determine the requirements that participants must meet to be eligible for a certificate of completion. Typical requirements include:

a. Attendance

Minimum Attendance Requirement: Participants must attend a certain percentage of the sessions to be eligible for certification (e.g., attending at least 80% of the sessions).
- Online or In-Person: Whether the training is online or in-person, the team tracks attendance to ensure that all participants meet the required attendance threshold.

b. Successful Completion of Quizzes

Quiz Performance: Participants must achieve a minimum score on post-training quizzes or assessments to demonstrate their understanding of the content.
- For example, participants might need to score 70% or higher on a post-training quiz to receive a certificate of completion.
Pre- and Post-Quiz Comparison: In some cases, participants may also be required to show improvement in their quiz scores (i.e., scoring better in the post-training quiz than in the pre-training quiz).

c. Engagement in Activities

Active Participation: In some cases, active engagement in certain program activities—such as group discussions, practical exercises, or collaborative projects—may be a requirement for certification.
- The team may track participant involvement through interactive tools (e.g., live polls, group chat, or breakout room discussions) during the event.

d. Completion of Evaluation Surveys

Feedback Submission: Participants may be required to complete the post-training feedback survey to ensure that their feedback is collected and used for program improvement. This also ensures that participants have reflected on the training experience.

2. Verification of Requirements

a. Attendance Tracking

The Event Coordination Team (or equivalent team) tracks participant attendance during the training sessions, noting if they met the minimum attendance requirement.
For virtual events, the team may use platform analytics to check if participants were present for the required amount of time during online sessions.

b. Quiz Assessment

Evaluation Team analyzes the post-training quiz results to ensure that participants meet the required score to qualify for certification.
If a participant did not meet the required score, the Evaluation and Certification Team may:
- Offer remedial resources or support to help the participant improve in future trainings.
- Communicate with the participant to explain why they did not meet the certification criteria and explore options for retaking quizzes or additional learning.

c. Activity and Participation Verification

The team may verify participants’ active involvement in required activities or exercises by reviewing interaction logs, feedback submissions, or recorded contributions.
If participants were expected to submit an assignment or project, the Evaluation Team reviews these submissions to ensure they meet the program standards.

d. Feedback Survey Completion

The Evaluation and Certification Team ensures that participants have completed the post-training feedback survey. If someone has not submitted their feedback, they may receive a gentle reminder or follow-up email to encourage survey completion before certification is issued.

3. Issuing Certificates of Completion

a. Certificate Design and Personalization

Designing the Certificate: The team creates a professional certificate template that includes key information, such as:
- The name of the participant.
- Training program title (e.g., “July Teacher Training Program”).
- Date of completion.
- Signature of the program coordinator or trainer.
- Program logo and any relevant accreditation information (if applicable).
Personalization: Each certificate is personalized with the participant’s name and any other relevant information, ensuring a high-quality document.

b. Delivery of Certificates

Digital Certificates: For ease of distribution, the Evaluation and Certification Team may send digital certificates to participants via email or an online learning platform. These can be easily shared or printed by participants.
- The digital certificates are typically sent as PDF files to participants who meet all the requirements.
Printed Certificates (if applicable): If the program provides printed certificates (for in-person events or upon specific request), the team ensures that the certificates are printed and mailed to the participants.

c. Timeline for Issuance

The team sets a clear timeline for issuing certificates, typically within a few days to weeks after the completion of the training program, depending on the volume of participants and administrative processes.
Certificates are usually sent within a set window, such as within 1-2 weeks after the training ends, to ensure timely recognition of participants’ achievements.

4. Follow-Up and Record Keeping

a. Record Maintenance

The Evaluation and Certification Team maintains records of all issued certificates, ensuring that each participant’s completion status, quiz scores, and attendance are documented.
- These records are useful for tracking participation in future training programs or for reissuance of certificates if needed (e.g., if a participant loses their certificate).

b. Reissuance Requests

The team may handle requests from participants who lose their certificates or require duplicates. These requests can be processed by verifying the participant’s completion status in the program records and reissuing the certificate.
Record checks are performed to verify eligibility before reissuing a certificate.

5. Continual Improvement of the Certification Process

a. Collecting Feedback on the Certification Process

The team may ask participants for feedback on the certificate issuance process itself, including:
- Ease of receiving the certificate (digital vs. printed).
- Clarity and professionalism of the certificate format.
- Whether they feel that the certification process reflects the value of the training.

b. Process Improvement

Based on feedback, the team makes improvements to the certificate design, delivery methods, and overall certification process to enhance the experience for future participants.