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SayPro Collect feedback after each session to ensure the content meets participants’ expectations and to make adjustments if necessary.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Written by

Dorah Lerato Radebe

in

Feedback Collection Plan

1. Real-Time Feedback

Interactive Tools:

  • Polls: Use tools like Mentimeter or Poll Everywhere to conduct quick polls during sessions to gauge participants’ reactions and engagement.
  • Q&A: Include Q&A segments where participants can share their thoughts and ask questions.

Feedback Forms:

  • Digital Forms: Provide digital feedback forms via platforms like Google Forms or SurveyMonkey immediately after each session.
  • Ease of Use: Ensure forms are user-friendly and quick to complete.

2. Post-Session Surveys

Survey Design:

  • Questions: Design surveys with a mix of quantitative (rating scales) and qualitative (open-ended) questions to gather comprehensive feedback.
  • Focus Areas: Include questions on content relevance, delivery effectiveness, engagement level, and overall satisfaction.

Distribution:

  • Email: Send survey links via email immediately after each session.
  • Reminder: Follow up with reminders to encourage completion.

3. Focus Groups

Group Discussions:

  • Small Groups: Organize small focus groups to discuss participants’ experiences and gather detailed feedback.
  • Facilitation: Have skilled facilitators lead the discussions to ensure they are productive and focused.

Topics:

  • Session Content: Discuss the relevance and effectiveness of the session content.
  • Delivery: Evaluate the delivery style and engagement techniques used by trainers.

4. One-on-One Feedback

Individual Reviews:

  • Personalized Feedback: Schedule one-on-one reviews with participants to discuss their individual experiences and gather personalized feedback.
  • Confidentiality: Ensure these sessions are confidential to encourage honest and open feedback.

Utilizing Feedback

Data Analysis:

  • Quantitative Data: Analyze rating scales and numerical data to identify trends and measure overall satisfaction.
  • Qualitative Data: Review open-ended responses to understand participants’ experiences and suggestions.

Reporting:

  • Summary Reports: Create summary reports highlighting key findings from the feedback.
  • Actionable Insights: Identify actionable insights and recommendations for improvement.

Adjustments:

  • Content: Make necessary adjustments to session content based on feedback to better meet participants’ needs.
  • Delivery: Modify delivery methods and engagement techniques to enhance effectiveness.

Continuous Improvement:

  • Regular Reviews: Conduct regular reviews of feedback to ensure ongoing improvement.
  • Follow-Up: Implement follow-up actions and communicate changes to participants to show responsiveness to their feedback.

By implementing this feedback collection plan, SayPro can ensure that each session meets participants’ expectations and continuously improves the quality of the leadership training program.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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