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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
saypro Course Coordinator/Administrator: Role: Manage the logistics and administrative tasks for the monthly courses. explain in details
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Course Coordinator/Administrator
Role: Manage the logistics and administrative tasks for the monthly courses.
The SayPro Course Coordinator/Administrator plays a critical behind-the-scenes role in ensuring that all courses run smoothly, efficiently, and on schedule. This position focuses on organizing, managing, and overseeing all logistical and administrative aspects of SayPro’s monthly training and educational programs.
Detailed Role Responsibilities:
1. Course Planning and Scheduling
- Coordinate and prepare the course calendar each month, ensuring all sessions are properly scheduled.
- Collaborate with instructors to confirm availability, course dates, and session durations.
- Reserve venues (for in-person courses) or set up online platforms (e.g., Zoom, Microsoft Teams, LMS) as required.
2. Registration and Enrollment Management
- Manage the registration process—track sign-ups, process enrollment forms, and maintain participant records.
- Confirm attendance and communicate course details (times, materials, login info, etc.) with participants before sessions begin.
- Address any registration issues or special participant requests promptly.
3. Instructor and Participant Communication
- Act as the main point of contact between instructors and learners before and during the course.
- Send reminders, schedules, course outlines, and resource materials to both parties.
- Assist instructors with any preparation or support they need to deliver sessions effectively.
4. Resource and Material Preparation
- Prepare and distribute course materials (digital or printed), handouts, and required tools.
- Ensure that all technical equipment or software needed for training is set up and tested in advance.
- Maintain and update course content and documentation in coordination with instructors.
5. Tracking and Reporting
- Monitor course attendance, learner engagement, and feedback.
- Collect and compile feedback from both instructors and learners to assess course quality.
- Generate reports on course performance, participation, and administrative challenges.
6. Troubleshooting and Support
- Provide real-time support during course sessions, especially for virtual or hybrid classes.
- Address technical issues, scheduling conflicts, or last-minute changes efficiently.
- Ensure all learners and instructors have a smooth experience from start to finish.
7. Continuous Improvement
- Recommend improvements in administrative processes based on feedback and personal observations.
- Help optimize scheduling, communication workflows, and participant support systems.
Why This Role Matters:
The Course Coordinator/Administrator ensures that all the moving parts behind a SayPro course come together seamlessly. Their organizational skills and attention to detail allow instructors to focus on teaching and learners to focus on learning—creating a well-organized, professional, and positive training experience.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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