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Saypro Tasks to be Completed: Finalize and review all feedback surveys for the SayPro event from the prior month (April).
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
✅ 1. Collect All Survey Responses
- Source Surveys from all April events including:
- In-person sessions
- Virtual workshops
- Webinars
- Staff and volunteer feedback forms
- Gather Data From Multiple Platforms:
- Google Forms / Microsoft Forms / SurveyMonkey / SayPro’s custom tools
- Email or written forms (if used)
- Event platforms (e.g., Zoom, Teams poll results)
✅ 2. Verify Completion & Data Quality
- Check Completion Rates:
- Compare the number of responses to total attendees
- Flag low participation areas for future follow-up
- Clean the Data:
- Remove duplicate responses or blank submissions
- Fix any formatting issues (e.g., inconsistent answer scales)
- Organize open-ended responses for readability
✅ 3. Review Survey Structure & Questions
- Evaluate Clarity and Relevance:
- Were the questions easy to understand?
- Did they address key feedback areas (e.g., content, engagement, logistics)?
- Identify Gaps or Redundancies:
- Were any topics underreported or ignored?
- Are there any repeated or ineffective questions?
- Prepare for Updates:
- Note which questions should be revised or added for future surveys
✅ 4. Analyze Responses
Break down the feedback into two categories:
a. Quantitative Data (Closed-Ended Questions):
- Calculate satisfaction scores
- Identify high and low scoring areas
- Visualize trends with charts and graphs
b. Qualitative Data (Open-Ended Responses):
- Categorize comments by topic
- Highlight common praise and complaints
- Use tools (or AI like GPT) to extract sentiment and key themes
✅ 5. Summarize Key Findings
Prepare a brief report or summary including:
- Overall satisfaction rating
- Most praised features (e.g., workshop content, presenters)
- Common concerns or complaints (e.g., tech issues, schedule delays)
- Suggestions directly from participants
✅ 6. Share with Relevant Stakeholders
- Present summarized feedback to:
- SayPro event coordinators
- Education and training teams
- Technical and logistical teams
- Use email reports, dashboards, or internal presentations
✅ 7. Archive & Store Data Securely
- Save all responses and reports in organized folders by date/event
- Ensure data protection compliance (e.g., POPIA or GDPR)
- Prepare archived surveys for future comparison and analysis
✅ 8. Prepare for Action
- Use insights to update event plans and future surveys
- Identify areas for improvement and assign follow-up tasks
- Set a timeline for implementing changes before the next event cycle
Final Notes:
Completing this review ensures that SayPro:
- Learns directly from participant experiences
- Maintains a high standard of quality and responsiveness
- Builds a culture of reflection, learning, and continual improvement
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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