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Saypro Feedback Collection: Distribute feedback surveys to all attendees and employees through the SayPro website, ensuring that all responses are collected by the end of the review period.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Written by

Itumeleng Malete

in

SayPro Feedback Collection – Detailed Process

🔍 Objective:

To collect valuable feedback from attendees and employees using the SayPro website, ensuring that every response is received and recorded before the review deadline.

🧭 Step-by-Step Breakdown

Step 1: Prepare the Feedback Survey

Before distribution, create a structured and relevant feedback form.

  • Use the SayPro survey builder or upload a pre-made form.
  • Include both quantitative (rating scales, multiple choice) and qualitative (open-ended) questions.
  • Ensure the survey is short and clear – ideally 5–10 questions.

Common survey topics:

  • Satisfaction with event/training/service
  • Quality of delivery and materials
  • Suggestions for improvement
  • Overall experience

Step 2: Set Up the Survey on the SayPro Website

  1. Log in to the SayPro Admin Panel.
  2. Navigate to the Survey or Feedback section.
  3. Create a new survey or import one.
  4. Define the target audience (attendees, employees, or both).
  5. Set:
    • Start and end dates for the review period.
    • Response visibility (anonymous or identified).
    • Reminders (automated alerts for non-respondents).

✅ Tip: Add your organization’s logo and custom branding to keep it professional.

Step 3: Distribute the Survey

You can distribute the survey using multiple channels through the SayPro platform:

✅ Methods of Distribution:

  1. Email Invitations
    • Auto-send emails with the survey link to all registered users.
  2. Website Dashboard Notifications
    • Employees and attendees see pop-ups or dashboard alerts prompting them to complete the survey.
  3. QR Code Generation
    • SayPro can generate a QR code linked to the survey.
    • Useful for events, posters, or printed materials.
  4. SMS (if enabled)
    • Send SMS survey links directly to users’ mobile numbers.
  5. Homepage Banner/Popup
    • Display the survey link prominently on the SayPro home or login page.

Step 4: Monitor Survey Progress

  • Use SayPro’s Live Dashboard to track:
    • Number of responses
    • Who has responded
    • Who still needs to respond
  • Identify departments or attendees with low response rates.

📌 Enable daily or weekly updates to admins or coordinators.

Step 5: Send Reminders

  • Schedule automatic reminders:
    • Midway through the review period.
    • 2 days before the deadline.
    • Final reminder on the last day.
  • You can also send manual reminders to specific groups.

✅ Encourage managers or team leaders to motivate their teams to complete the survey.

Step 6: Close the Survey and Collect Responses

  • At the end of the review period, the survey will automatically close.
  • SayPro stores all responses securely in the system.

Step 7: Analyze and Export Feedback

After the survey closes:

  1. Export results to Excel or PDF.
  2. View built-in SayPro analysis tools:
    • Charts and graphs
    • Word clouds (for comments)
    • Average ratings
  3. Summarize key insights:
    • Strengths
    • Challenges
    • Suggestions

Use this data to inform your reports or future improvements.

✅ Summary

TaskAction
Survey CreationUse SayPro or upload a ready-made form
Target AudienceDefine attendees/employees in SayPro
Survey SetupSet deadline, anonymity, reminders
DistributionEmail, SMS, website notification, QR code
Progress TrackingUse the SayPro dashboard
RemindersAutomated + manual reminders to non-respondents
Data Collection and AnalysisSurvey closes automatically; export and analyze data via SayPro tools
  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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