Your cart is currently empty!
SayProApp Courses Partner Invest Corporate Charity Divisions
SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
SAYPROCHAR – Statics
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Training Report
Report Title:Statics
SayPro Trained 07 Student Clients in SayPro online coures Contact Center
Date of Training: 27 May 2025
Partner Institution: DSD
Facilitated by: SayPro Education Specialist
Overview of the Training Session
On 27 May 2025, SayPro Education successfully conducted a training session under the SayPro online coures Contact Center for 07 student clients in partnership with DSD. The session aimed to equip participants with practical knowledge and skills aligned with the programme’s outcomes, contributing to personal, academic, and career development.
Programme Name & Description
Programme Name: SayPro online coures Contact Center
Programme Description:
The SayPro Online Course in Contact Center is designed to provide learners with the essential skills and knowledge required to excel in the fast-paced environment of customer service and contact center operations.
Participant Demographics
Category Details
Total Participants 07 Students
Age Group [ 18–25 years]
Gender Breakdown [05 Female, 02 Male]
Academic Background [ NQF Level 3 learners]
Institution/Partner [DSD]
Training Methodology
The Students they were writing on the on inside the computer lap and i assissted them if they needed help.
Key Topics Covered
List the main topics or modules addressed during the training.
Topic 1 – Comply with the service levels as set out in a Conctact Center Operation
Topic 2 – Demonstrate an understanding of company specific service level
Topic 3 – Meet and maintain service levels
Learning Outcomes
Summarise the intended learning outcomes and how they were achieved.
The Students they were learning on their own they wrote thier Assessment after reading their learner guide.
Feedback Summary
Summarise the participants’ feedback.
Challenges and Recommendations
Mention any obstacles faced and suggestions for future improvements.
None
Recommendations:
Trainer Details
Name and Surname : Linda Janet Tivane
Facilitator Role : Education Specilalist
Contact Email : linda29lily@gmail.com
Conclusion
Prepared By:
Name: Linda Janet Tivane
Designation:
Organisation: SayPro Education
Date: 27 May 2025
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
SayPro – Shop– App – Jobs – Courses – Classified – Agri– School – Health – Events – Corporate – CharityNPO – Staff – Sports
Leave a Reply
You must be logged in to post a comment.