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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407

SayPro Tasks: Confirm participant registrations and send pre-event instructions, including access links and preparatory materials.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.


SayPro Task: Confirm Participant Registrations and Send Pre-Event Instructions

Objective:

To ensure that all registered participants receive timely confirmation of their registration along with essential pre-event instructions, access links, and preparatory materials to guarantee full readiness and engagement.


Task Components:

1. Verify and Confirm Registrations

  • Review all submitted registrations for completeness and accuracy.
  • Approve valid registrations and flag incomplete or incorrect submissions.
  • Update participant status in the system (e.g., “Confirmed,” “Pending,” “Incomplete”).

2. Send Registration Confirmation

  • Create an automated or semi-automated system to send confirmation messages via:
    • Email
    • SMS
  • Include in the confirmation:
    • Participant name
    • Event title and date/time
    • Unique registration ID or reference number
    • Contact information for support

3. Prepare Pre-Event Instruction Package

  • Content to include:
    • Event agenda or schedule
    • Access links (Zoom, Teams, SayPro platform, etc.)
    • Guidelines for joining the session (technical requirements, login instructions)
    • Code of conduct or participation rules
    • Contact support channels (email, WhatsApp, helpline)
  • Preparatory Materials (as applicable):
    • Pre-reading documents or slide decks
    • Worksheets or case studies
    • Pre-assessment or survey links

4. Send Pre-Event Instructions

  • Schedule communication 3โ€“5 days before the event.
  • Send reminder emails/SMS 24 hours and 1 hour before the session.
  • Ensure materials are in PDF or mobile-friendly formats.

5. Track Delivery and Follow Up

  • Monitor email/SMS delivery rates (open/click tracking, bounce backs).
  • Re-send messages to those who did not receive or confirm receipt.
  • Provide personal follow-up calls or messages for critical sessions or VIP participants.

6. Provide Support for Questions or Issues

  • Set up a helpdesk or point of contact for registration issues and access problems.
  • Offer a test link or trial login session if using new platforms.

Deliverables:

  • List of confirmed participants with status updates.
  • Email/SMS templates for confirmation and instructions.
  • Sent communication logs.
  • Pre-event instruction package (PDF/links).
  • Support contact list for event day.

Timeline:

  • Immediately after registration closing: Confirm registrations.
  • 3โ€“5 days before the event: Send pre-event instructions.
  • 24 hrs & 1 hr before the event: Send reminders.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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