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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
SayPro Tasks: Send event reminders and ensure that all participants are aware of session timings and expectations.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Task: Send Event Reminders and Ensure Participant Awareness
Objective:
To keep all registered participants informed about upcoming event session timings, expectations, and any last-minute updates through timely and clear reminders.
Task Components:
1. Schedule Reminder Communications
- Plan a sequence of reminder messages to be sent via:
- SMS
- Optional: WhatsApp or push notifications (if applicable)
- Typical reminder schedule:
- 3 days before the event
- 24 hours before the event
- 1 hour before the event
2. Draft Reminder Content
- Include key details such as:
- Event date and start/end times
- Platform access links or physical location details
- Instructions on joining the session (e.g., login steps, apps required)
- Expectations for participant behavior or preparation (e.g., attendance, participation rules)
- Contact information for technical or event support
3. Personalize Messages
- Use participant names and session-specific info for a personalized touch.
- Highlight any changes or important notes relevant to specific participant groups.
4. Send and Monitor Reminders
- Use automated tools to dispatch reminders at scheduled times.
- Track delivery status and open rates.
- Follow up manually with participants who do not open or respond, if necessary.
5. Provide Support Channels
- Remind participants how to reach support for technical issues or questions.
- Offer FAQs or quick guides to common problems.
Deliverables:
- Scheduled reminder messages sent as planned.
- Logs of sent reminders and delivery metrics.
- List of participants needing follow-up.
- Support contact details shared in messages.
Timeline:
- 3 days before event: First reminder.
- 24 hours before event: Second reminder.
- 1 hour before event: Final reminder.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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