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SayPro Set up SMS or email reminders for attendees.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

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Written by

Itumeleng Malete

in

What is SayPro?

SayPro is an event management and communication platform that helps you organize events, manage attendees, and send notifications or reminders.

Setting Up SMS or Email Reminders for Attendees in SayPro

Step 1: Access Your Event Dashboard

  • Log into your SayPro account.
  • Navigate to the event for which you want to set reminders.
  • Open the event dashboard or the section where attendee management and communication tools are available.

Step 2: Locate the Reminder Settings

  • In the event dashboard, look for options like “Communication,” “Notifications,” or “Reminders.”
  • This section will allow you to customize how and when reminders are sent.

Step 3: Choose Reminder Type (SMS or Email)

  • Decide if you want to send reminders via SMS, email, or both.
  • SayPro typically integrates with email services and SMS gateways, so you can send messages directly from the platform.

Step 4: Compose Your Reminder Message

  • Write a clear and concise reminder message. This should include:
    • Event name
    • Date and time
    • Location or link (if virtual)
    • Any important instructions or items to bring
  • You may be able to personalize messages by including placeholders like {FirstName}, {EventDate}, etc., which get replaced with each attendee’s actual information.

Step 5: Schedule the Reminder Timing

  • Choose when the reminder should be sent:
    • Hours or days before the event
    • Multiple reminders (e.g., one a week before, one a day before)
  • Set the exact time of day for sending.

Step 6: Select Attendees to Receive Reminders

  • Select all attendees or specific groups (e.g., VIPs, speakers, certain ticket holders).
  • Ensure attendees’ contact information (email addresses and/or phone numbers) is correctly entered and validated.

Step 7: Enable or Activate Reminders

  • Save your settings.
  • Turn on or activate the reminder feature so that SayPro can automatically send the messages.

Additional Tips

  • Test the reminders: Send a test SMS or email to yourself or a colleague to check formatting and delivery.
  • Respect privacy: Make sure attendees have consented to receive SMS or email communications.
  • Check costs: Sending SMS may incur charges depending on your SayPro plan or SMS gateway provider.
  • Use analytics: Some SayPro plans provide analytics on reminder delivery and open rates, helping you track effectiveness.

Summary

By using SayPro’s reminder setup, you can automate sending timely SMS or email messages to attendees, reducing no-shows and improving event engagement. The process involves selecting the communication channel, drafting personalized messages, scheduling send times, and activating the reminder feature within your event dashboard.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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