SayPro User Feedback and Assessment Form
Section 1: User Information
- Name (optional):
- Role:
- Student
- Academic Staff
- Editor
- Writer
- Other: ___________
- Department/Faculty:
- Experience Level with Academic Writing Tools:
- Beginner
- Intermediate
- Advanced
Section 2: Tool or Service Information
- Name of Tool/Service Used:
- Purpose of Use:
(e.g., Editing, Writing Assistance, Citation Management, Training, Template Use)
- Duration of Use:
- First-time user
- Less than 1 month
- 1-3 months
- More than 3 months
Section 3: Usability and Functionality
- How easy was it to access and start using the tool/service?
- Very Easy
- Easy
- Neutral
- Difficult
- Very Difficult
- How intuitive is the user interface?
- Very Intuitive
- Intuitive
- Neutral
- Confusing
- Very Confusing
- Does the tool/service provide the features you need?
- All features needed
- Most features needed
- Some features needed
- Few features needed
- No relevant features
- How reliable is the tool/service? (e.g., uptime, bug-free)
- Very Reliable
- Reliable
- Neutral
- Unreliable
- Very Unreliable
Section 4: Impact on Writing and Productivity
- Has the tool/service improved your writing quality?
- Significantly Improved
- Somewhat Improved
- No Change
- Somewhat Declined
- Significantly Declined
- Has it helped you save time during writing or editing?
- Significantly Saved Time
- Somewhat Saved Time
- No Change
- Took More Time
- Significantly Took More Time
- How confident do you feel about your academic writing after using the tool/service?
- Much More Confident
- More Confident
- No Change
- Less Confident
- Much Less Confident
Section 5: Training and Support
- Did you receive any training or guidance on using the tool/service?
- Yes, formal training/workshop
- Yes, informal guidance
- No training received
- How effective was the training or support?
- Very Effective
- Effective
- Neutral
- Ineffective
- Very Ineffective
- Is the available support sufficient when you encounter issues?
- Always Sufficient
- Mostly Sufficient
- Sometimes Sufficient
- Rarely Sufficient
- Never Sufficient
Section 6: Suggestions and Open Feedback
- What do you like most about this tool/service?
(Open text field)
- What challenges or issues have you experienced?
(Open text field)
- What features or improvements would you suggest?
(Open text field)
- Any additional comments or feedback?
(Open text field)
Section 7: Overall Satisfaction
- Overall, how satisfied are you with the tool/service?
- Very Satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very Dissatisfied
- Would you recommend this tool/service to others at SayPro?
- Definitely Yes
- Probably Yes
- Not Sure
- Probably No
- Definitely No
Submission
- Date:
- Submitterโs Email (optional):
Purpose of the Form:
This feedback and assessment form helps SayPro evaluate the effectiveness and impact of its academic writing tools and related services. The insights collected enable continuous improvement, informed decision-making, and enhanced user support to foster academic excellence.
Leave a Reply
You must be logged in to post a comment.