SayPro Task: Distribute Feedback Forms to All Participants
Objective: Collect valuable insights from attendees by efficiently delivering and encouraging completion of event feedback forms.
1. Prepare Feedback Form
- Tailor Content
- Design the form to include key topics such as:
- Overall event satisfaction
- Session quality and relevance
- Speaker effectiveness
- Venue or virtual platform experience
- Suggestions for improvement
- Use a mix of rating scales (1–5), yes/no, and open-ended questions.
- Choose the Right Platform
- Use reliable survey tools such as:
- Google Forms
- Typeform
- SurveyMonkey
- Microsoft Forms
- Ensure the form is mobile-friendly and accessible.
2. Draft the Feedback Request Message
- Email/Message Content
- Write a clear, polite, and concise message including:
- A thank-you for attending
- A short explanation of why their feedback matters
- A direct link to the form
- Deadline for submission (if applicable)
- Optional: Incentive for completing the form (e.g. prize draw, early access to next event)
- Subject Line Suggestions
- “We’d love your feedback – Tell us what you think!”
- “Help us improve future events – Quick survey inside”
- “Thank you for attending! Share your experience”
3. Send the Form
- Timing
- Send within 24–48 hours after the event to capture fresh impressions.
- Consider separate lists or messages for in-person and virtual attendees if needed.
- Delivery Channels
- Email (primary)
- Event app push notifications
- SMS or WhatsApp (if used for event communications)
- Social media or private attendee groups
4. Track Responses and Send Reminders
- Monitor Completion Rates
- Use built-in analytics from your survey platform.
- Identify groups with low response rates and send targeted reminders.
- Send Follow-Up Messages
- 2–3 days after initial email, send a gentle reminder.
- Use varied wording to maintain interest without spamming.
5. Provide Support
- Offer Help
- Include contact information in the message for participants who may have trouble accessing or completing the form.
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