Technology and Platform Setup
Objective: Set up and test all necessary technology to ensure a seamless, accessible, and engaging experience for virtual (and hybrid, if applicable) participants.
Key Steps:
- Select and Configure Platforms:
- Choose reliable platforms for virtual participation (e.g., Zoom, Microsoft Teams, or Webex) based on event needs, expected attendance, and interactivity features.
- Create and configure meeting/webinar links for all online sessions, including breakout rooms if needed.
- Set up host permissions, co-host assignments, screen sharing, recording settings, and participant controls.
- Test All Technology in Advance:
- Conduct full technical run-throughs for each session, including screen sharing, audio/video checks, breakout room functionality, and live polling (if used).
- Confirm bandwidth and connection stability for both hosts and facilitators.
- Test all equipment being used on-site for hybrid sessions (cameras, microphones, projectors, streaming devices, etc.).
- Prepare Virtual Engagement Tools:
- Set up interactive features like live polls, Q&A functions, shared documents, and whiteboards.
- Provide facilitators with clear instructions on how to use these tools effectively.
- Provide Access and Instructions:
- Share secure access links with all registered participants well in advance.
- Include clear joining instructions, tech requirements (browser, app, etc.), and a FAQ or troubleshooting guide.
- Offer Live Tech Support:
- Assign a dedicated tech support team or point person available before and during the event to help with login issues, connectivity problems, or platform questions.
- Host a virtual โhelp deskโ or standby Zoom room for drop-in support.
- Backup and Contingency Planning:
- Have alternate links and platforms prepared in case of system failure.
- Prepare downloadable versions of session content in case of connectivity issues.
- Ensure Accessibility:
- Enable captioning or sign language interpretation if required.
- Use accessible slide formats and ensure that all shared documents follow basic digital accessibility standards.
By thoroughly preparing the technology setup, SayPro ensures a professional, inclusive, and disruption-free experience for virtual participantsโenhancing engagement and connection across all formats.
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