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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407

Below is a detailed guide for SayPro on ensuring that all technical aspects run smoothly, with a focus on internet connectivity, session recording, and post-event access to materials.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.


SayPro Technical Management Guide

🎯 Objective:

To ensure flawless technical execution during SayPro virtual sessions by monitoring and managing key aspects such as internet stability, session recording, and distribution of post-event materials, allowing both presenters and participants to focus on learning and engagement.


🛠️ 1. Ensure Stable Internet Connectivity

a. Technical Pre-Checks

  • Perform a connectivity test for all hosts, co-hosts, and speakers at least 24–48 hours before the event:
    • Test download and upload speeds (recommend minimum 10 Mbps up/down)
    • Ensure use of a wired Ethernet connection where possible
    • Confirm router positioning and device settings (disable background updates)

b. Backup Internet Options

  • Have a backup device with mobile hotspot access ready for the tech team and presenters.
  • Share instructions with speakers on how to switch to a mobile hotspot if their primary internet fails.

c. Live Monitoring

  • Use real-time diagnostic tools (available in Zoom, Teams) to monitor speaker and participant latency, jitter, and packet loss.
  • Monitor chat and video feeds for signs of lag or disconnection.
  • Assign a dedicated tech host to respond instantly to network disruption.

Tip: Always have a second co-host ready to take over presenting or screen sharing if a speaker disconnects.


🎥 2. Session Recording Management

a. Pre-Session Setup

  • Enable recording settings in the virtual platform:
    • Decide on local vs. cloud recording (cloud preferred for sharing and backup)
    • Choose what to record: speaker video, shared screen, gallery view, chat transcript
    • Configure automatic recording (with manual override for privacy)

b. During the Session

  • Start recording before the session begins officially to avoid missing introductions.
  • Monitor recording status continuously—ensure it’s active throughout.
  • If using breakout rooms:
    • Inform participants that only the main room is being recorded
    • Ask presenters in breakout rooms to take notes or summaries

c. Post-Session File Handling

  • Check the recording for completeness (audio, video, slides in sync)
  • Convert or trim files if necessary
  • Save backups to secure locations:
    • SayPro shared Google Drive or cloud archive
    • External hard drive or backup storage

📂 3. Post-Event Access to Materials

a. Organize Session Files

  • Collect and verify:
    • Session recording (MP4 format)
    • Slide decks and PDFs
    • Shared chat transcript
    • Poll results or breakout group notes
    • Any linked resources (Google Docs, Jamboard, etc.)

b. Create a Central Resource Folder

  • Set up a well-structured cloud folder (e.g., Google Drive or OneDrive) with:
    • Session title and date
    • Subfolders for video, handouts, notes, etc.
    • File names that are clear and descriptive (e.g., “SayPro_ReportingBasics_Slides.pdf”)

c. Share Access With Participants

  • Within 24–48 hours, send a follow-up email including:
    • Thank-you note
    • Session highlights or key takeaways
    • Link to the session recording and materials
    • Contact for questions or feedback

Bonus Tip: Use tools like Loom or YouTube (private link) for easier access and streaming of session recordings.


🧑‍💼 Team Roles and Responsibilities

Task AreaResponsible RoleKey Tools Used
Internet MonitoringTech Lead / Co-hostSpeedTest, Zoom Diagnostics
Session RecordingHost / Co-hostZoom, MS Teams, OBS (if advanced setup)
File Collection & BackupSupport AssistantGoogle Drive, Dropbox
Participant Follow-upAdmin or Communications TeamMailchimp, Gmail, Drive

Technical Execution Checklist

✔ Before the Session:

  • Internet speed and backup checked
  • Recording settings confirmed and tested
  • Slide decks, links, and tools loaded

✔ During the Session:

  • Monitor speaker/attendee connectivity
  • Recording active and stable
  • Troubleshoot issues in real time

✔ After the Session:

  • Verify recording integrity and save backups
  • Collect and organize all session materials
  • Share access link and thank-you message

📘 Summary

By proactively managing all technical aspects—including internet stability, seamless session recording, and efficient material distribution—SayPro ensures a smooth, professional, and valuable experience for all stakeholders involved in virtual sessions.


  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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