Course Launch and Promotion (01-15-2025 to 01-20-2025):Offer a short guide on how to use offline access, ensuring students are aware of how to download and use course materials.

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Step-by-Step Guide:

1. Update the SayPro Mobile App

Why it’s important: Before you can use offline access, ensure your SayPro app is up-to-date with the latest version.
How to Update:
- Open the App Store (iOS) or Google Play Store (Android).
- Search for SayPro and tap Update (if an update is available).

2. Log in to Your Account

Why it’s important: You must be logged in to your SayPro account to download your course materials.
How to Log in:
- Open the SayPro mobile app.
- Enter your email and password to log in. If you don’t have an account, tap Sign Up to create one.

3. Navigate to Your Course

Why it’s important: To download offline content, you must first locate the course you wish to access offline.
How to Navigate:
- On the app’s home screen, tap My Courses to view your active courses.
- Select the course you want to download materials for (e.g., “Introduction to Marketing”).

4. Download Course Materials for Offline Use

Why it’s important: You must manually select which materials to download for offline access (e.g., videos, PDF lectures, quizzes).
How to Download:
- Inside the course, look for a Download button next to the materials (e.g., lectures, videos, or PDFs).
- Tap the Download button. The material will start downloading and will be saved on your device for offline use.
- If you want to download the entire course, look for the Download All option (if available).
- Ensure you have enough storage space on your device to store the materials.

5. Accessing Content Offline

Why it’s important: Once downloaded, you can view and interact with your course materials without needing an internet connection.
How to Access Offline:
- After the content is downloaded, turn off your internet (Wi-Fi or mobile data).
- Go back to your course in the SayPro app.
- You will see that the materials you downloaded are now available to view without internet access.
- Offline indicator: The app may display an offline mode icon or notification to indicate you are no longer connected to the internet but can still use downloaded materials.

6. Managing Offline Content

Why it’s important: You may want to free up space by deleting unused materials or ensuring everything you need is downloaded.
How to Manage:
- To delete materials you no longer need, tap the three dots next to the material and select Delete or Remove from Offline.
- To re-download content, simply follow the same download steps while connected to the internet.
- Regularly check that your offline content is up to date by downloading new materials when they are added to the course.

7. Sync Your Progress When You Reconnect to the Internet

Why it’s important: Any progress made while offline (e.g., completed modules, quiz attempts) needs to sync with the app’s servers once you reconnect to the internet.
How to Sync:
- Once you regain internet access, the app will automatically sync your progress to the cloud.
- Ensure that any quizzes or assignments you complete offline are submitted successfully when online.

Tips and Best Practices:

Storage Management: Download only the materials you need to avoid taking up too much space on your device. If you’re low on space, delete old content after you’ve finished using it.
Battery Considerations: Watching videos or using interactive content offline may drain your battery faster. Charge your device while using the app offline, if possible.
Offline Content Availability: Some course materials may require an internet connection to be accessed (e.g., interactive features, live discussions). These features will not be available offline, but you can always review pre-downloaded content.

Where to Get Help:

If you encounter any issues with downloading or accessing your course materials offline, you can reach out to SayPro Support for assistance. Visit our Help Center within the app or email us at support@saypro.com.

Promoting the Guide:

1. In-App Pop-Up/Guide

Objective: Display the guide as a pop-up or tutorial within the app when users first use the offline feature, providing step-by-step instructions.
Timing: Show this pop-up the first time a user tries to download content for offline access or when they log in after the feature launch.

2. Website Blog Post

Create a short blog post or knowledge base article with this guide and publish it on the SayPro website under the “Help” or “Features” section.
Include screenshots or videos to enhance the instructions.

3. Social Media Promotion

Share bite-sized tips or snippets of the guide on social media, linking back to the full guide on the website.
Use visual content, such as GIFs or short clips, showing the process of downloading and using offline materials.

4. Email Campaign

Subject: “How to Access Your Courses Offline with SayPro”
In the body of the email, include a brief version of the guide with a CTA to download the SayPro app or update it.

Expected Outcomes:

Students should feel empowered and confident in using the offline feature, understanding the steps to access materials without an internet connection.
There should be increased engagement from students in regions with unstable internet, as they can now access their learning materials anytime, anywhere.
Any issues or questions regarding offline access can be quickly resolved with this guide, ensuring a smooth learning experience.