Assessing & Adjusting Digital Marketing Strategies
1. Set Clear Digital Marketing Objectives
Before assessment, clarify what each digital marketing channel aims to achieve, such as:
Increase website traffic
Boost donation page conversions
Grow email subscriber list
Enhance social media engagement and shares
Raise brand awareness among target audiences
2. Identify Key Metrics for Each Channel
Channel Key Performance Indicators (KPIs) Website – Traffic volume (sessions, users)
- Bounce rate
- Conversion rate (donation completions) |
| Email Marketing | – Open rates – Click-through rates (CTR) – Unsubscribe rates – Conversion rate (donations from email) | | Social Media | – Reach and impressions – Engagement (likes, shares, comments) – Follower growth – Referral traffic to donation page | | Paid Ads | – Click-through rate (CTR) – Cost per click (CPC) – Cost per conversion/donation – Return on ad spend (ROAS) |
3. Collect and Analyze Data Regularly
Use tools like Google Analytics for website performance and referral tracking.
Review email campaign reports within platforms like Mailchimp or Sendinblue.
Monitor social media analytics (Facebook Insights, Instagram Analytics, Twitter Analytics).
Track paid advertising performance via Google Ads, Facebook Ads Manager, or similar platforms.
4. Evaluate Performance Against Benchmarks
Compare metrics to industry averages or past campaign results.
Identify channels that exceed expectations and those underperforming.
Look for trends over time — e.g., improving or declining engagement.
5. Gather Qualitative Feedback
Monitor comments, messages, and community feedback on social platforms.
Conduct brief surveys with email subscribers or website visitors about messaging and user experience.
6. Make Data-Driven Adjustments
For Low Engagement or Conversion:
Refine messaging to better align with donor motivations and values.
Test new creatives, headlines, or calls to action (A/B testing).
Optimize landing pages for speed, clarity, and mobile responsiveness.
For High Cost per Acquisition:
Reallocate budget toward better-performing ads or organic channels.
Narrow audience targeting for paid campaigns to improve relevance.
For Low Traffic but High Conversion:
Increase efforts to drive more qualified traffic to capitalize on strong conversion rates.
For Declining Metrics:
Refresh content to avoid donor fatigue.
Engage with supporters through storytelling, impact updates, or volunteer spotlights.
7. Document Changes and Monitor Impact
Keep a log of adjustments made (what, when, and why).
Track subsequent performance to assess the impact of changes.
Continue iterative testing and optimization throughout the campaign duration.
8. Report Findings to Team
Share regular digital marketing performance summaries in team meetings.
Use clear visuals (charts, graphs) to highlight successes and areas needing improvement.
Encourage collaborative brainstorming for creative solutions.
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