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SayProApp Courses Partner Invest Corporate Charity Divisions
SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
Detailed write-up for the Feedback Score Goal for the SayPro Monthly June SCHAR-22 program.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Feedback Score Goal
Target:
Achieve an average training satisfaction rating above 4.5 out of 5 on the SayPro platform by the end of the June 2025 training cycle.
Purpose
The feedback score is a critical quality assurance metric that reflects how well the SayPro program meets participant expectations. A score above 4.5 indicates:
- High learner satisfaction
- Effective training delivery
- Engaging and relevant content
- Positive experiences with trainers, tools, and the platform
It serves as a key indicator for continuous improvement and future program development.
Feedback Collection Process
Platform: SayPro LMS (Learning Management System)
Timing: Collected during the Post-Training Evaluation Phase (June 26–30, 2025)
Method: Standardized digital feedback form using a 1–5 rating scale, where:
- 1 = Poor
- 2 = Fair
- 3 = Good
- 4 = Very Good
- 5 = Excellent
Areas Evaluated
Each participant is asked to rate the following:
| Evaluation Area | Rating (1–5) |
|---|---|
| Relevance and clarity of training content | |
| Engagement level of live and interactive sessions | |
| Trainer support and responsiveness | |
| Usefulness of GPT/AI tools in learning | |
| Quality of assignments and real-world application | |
| Platform usability and navigation | |
| Overall program satisfaction |
Total Score: Aggregated and averaged across all participants.
Continuous Improvement Measures
To ensure the 4.5+ score target is met or exceeded, SayPro implements the following strategies:
- Mid-training check-ins to identify and resolve emerging issues early
- Responsive trainer feedback and availability
- Ongoing content updates based on learner comments and engagement analytics
- Real-time technical support to address any platform-related challenges
- Post-module surveys to collect quick feedback throughout the course
Data Analysis & Reporting
- Feedback is collected anonymously to ensure honesty and accuracy
- Weekly internal reviews of early feedback patterns
- The final satisfaction score will be published in SayPro’s June 2025 Impact Report
- Qualitative feedback (open responses) will be summarized to identify trends and highlight areas for improvement
Why It Matters
- Demonstrates SayPro’s commitment to learner-centered training
- Builds credibility and transparency with corporate clients and stakeholders
- Supports high retention and repeat participation rates
- Validates the integration of AI tools (e.g., GPT) in professional development
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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