Technology and Platform Setup
Objective: Ensure seamless integration and smooth operation of all technology and online platforms to support virtual or hybrid participation in the event.
Key Responsibilities:
- Select and Configure Platforms
- Choose the appropriate virtual event platform(s) (e.g., Zoom, Microsoft Teams, Hopin) based on event needs and participant accessibility.
- Set up necessary accounts, event rooms, and breakout sessions ahead of time.
- Integrate Registration and Communication Tools
- Ensure the registration system links smoothly with the virtual platform for easy participant access.
- Set up automated email reminders and links for joining sessions.
- Test Technology Components
- Conduct thorough tests of audio, video, screen sharing, and interactive features (polls, Q&A, chat).
- Test internet bandwidth and connectivity for event hosts and key speakers.
- Run trial sessions or rehearsals with facilitators and tech staff.
- Provide Clear Instructions for Participants
- Create step-by-step guides or tutorial videos on how to join and navigate the virtual platform.
- Share troubleshooting tips and technical support contact info.
- Assign Technical Support Staff
- Designate a dedicated team to monitor the platform during the event and address technical issues promptly.
- Ensure support staff are trained to assist speakers, facilitators, and participants.
- Backup and Contingency Plans
- Prepare backup access links or alternative platforms in case of technical failure.
- Have a communication plan ready for informing participants of changes or disruptions.
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