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Here’s a detailed outline for Feedback Goals targeting post-event satisfaction.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Quarterly Target: Feedback Goals
Objective:
Achieve a post-event satisfaction rating of 85% or higher based on attendee feedback collected through surveys and other evaluation tools.
Key Metrics and Strategies
| Metric | Target | Strategy/Notes |
|---|---|---|
| Overall Satisfaction Rating | ≥ 85% positive responses | Measure overall attendee satisfaction via surveys |
| Session Quality Ratings | ≥ 85% positive feedback | Evaluate workshops, speakers, and activities |
| Engagement Feedback | ≥ 80% positive responses | Assess how engaging and inclusive the event felt |
| Suggestions for Improvement | Collect qualitative input | Identify specific areas for enhancement |
| Survey Response Rate | ≥ 70% of participants | Encourage high survey completion with reminders |
Supporting Actions
- Survey Design:
- Create concise, user-friendly surveys with rating scales and open-ended questions.
- Include questions on content relevance, facilitation, logistics, and overall experience.
- Survey Distribution:
- Send surveys immediately post-event via email with clear instructions.
- Provide easy access via mobile-friendly formats or direct links.
- Incentivize Feedback:
- Offer small rewards or entry into a raffle for completed surveys.
- Highlight the importance of feedback for future improvements.
- Data Analysis:
- Review quantitative scores and qualitative comments promptly.
- Prepare summary reports highlighting strengths and areas for growth.
- Communication of Results:
- Share key findings and planned actions with the community to build trust and transparency.
Outcome:
Consistently high satisfaction rates demonstrating the event’s value and guiding continuous improvement for future SayPro programs.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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