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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
Here’s a detailed task description for coordinating with IT teams to ensure smooth virtual functionality for SayPro.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Task: Coordinate with IT Teams to Test All Platforms for Online Participation
Objective: Work closely with IT teams to thoroughly test all virtual event platforms and integrated tools, ensuring they are fully functional and reliable for seamless online participation.
Key Steps:
- Schedule Testing Sessions:
- Set up dedicated times with the IT team to test each component of the virtual event platform (video conferencing, chat, breakout rooms, website links, etc.).
- Include key staff, facilitators, and technical support personnel in the tests to simulate real-use scenarios.
- Create a Testing Checklist:
- Ensure the following areas are covered:
- Video/audio quality and stability
- Session link access (via SayPro website and email)
- Breakout room creation and assignment
- Chat and Q&A functionality
- Screen sharing and presentation controls
- Login/authentication (if applicable)
- Compatibility with browsers and mobile devices
- Ensure the following areas are covered:
- Test for Different Roles:
- Simulate various user experiences (host, co-host, presenter, attendee) to confirm role-based access and permissions are working correctly.
- Check Platform Integrations:
- Verify that all third-party tools (e.g., registration databases, embedded links, chat plugins) work smoothly with the core video platform and website.
- Test calendar sync, email notifications, and document sharing if part of the participant experience.
- Identify and Resolve Issues:
- Document any bugs, glitches, or usability issues encountered during testing.
- Work with IT to resolve problems and re-test until stable performance is confirmed.
- Ensure Backup Plans Are in Place:
- Confirm the availability of backup links, alternative platforms, and quick-switch options in case of tech failure during the event.
- Set up real-time tech support channels for both staff and participants.
- Final Approval:
- Obtain sign-off from IT leads confirming all systems are stable, secure, and ready for live use.
- Prepare a final “Go/No-Go” checklist for use in the final 24–48 hours before the event.
By coordinating proactively with IT teams, SayPro can ensure a glitch-free online experience that builds confidence among participants and allows the event to run smoothly.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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