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SaPro Needs Assessment Survey Template: A standardized template for gathering feedback from stakeholders.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Written by

Linda Janet Tivane

in

Here’s a SayPro Needs Assessment Survey Template designed to help gather feedback from stakeholders systematically. The survey focuses on identifying stakeholder needs, expectations, and areas for improvement. You can customize this template based on your specific objectives.

SayPro Needs Assessment Survey

Purpose:
The purpose of this survey is to gather feedback from stakeholders to better understand their needs, identify areas for improvement, and ensure that SayPro’s services align with their expectations.

Part 1: Respondent Information

Please provide some basic information to help us understand the context of your feedback.

  1. Your Role:
    • ☐ Educator
    • ☐ Administrator
    • ☐ Student
    • ☐ Program Participant
    • ☐ Other (Please specify): _______________
  2. Department/Area:
    • ☐ Training
    • ☐ Customer Support
    • ☐ Marketing and Communications
    • ☐ Content Development
    • ☐ Other (Please specify): _______________
  3. How long have you been involved with SayPro?
    • ☐ Less than 6 months
    • ☐ 6 months – 1 year
    • ☐ 1-3 years
    • ☐ Over 3 years

Part 2: Current Experience and Satisfaction

Please rate the following statements based on your current experience with SayPro’s services. Use a scale of 1 to 5, where 1 = Strongly Disagree and 5 = Strongly Agree.

  1. I am satisfied with the quality of training programs offered by SayPro.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  2. SayPro’s customer support team provides timely and helpful assistance.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  3. The communication from SayPro regarding program updates and deadlines is clear and sufficient.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  4. The resources and materials provided by SayPro meet my needs and expectations.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  5. I feel that my feedback is valued and acted upon by SayPro.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5

Part 3: Identifying Needs and Gaps

Please rate the following statements based on your perception of areas where SayPro can improve.

  1. I believe there are gaps in the training content provided by SayPro.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  2. I feel there is a need for more hands-on or interactive elements in the training programs.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  3. Additional support or resources are needed in specific areas (please specify):
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  4. There are areas of communication or collaboration where SayPro could improve.
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
  5. I would like to see more specialized programs or workshops that cater to specific needs or roles (e.g., educators, administrators).
    • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5

Part 4: Additional Feedback and Suggestions

  1. What challenges or barriers have you encountered when engaging with SayPro’s services?
  2. Are there any specific topics or training areas that you would like SayPro to focus on in future sessions?
  3. How can SayPro improve its training programs or services to better meet your needs?
  4. Do you have any suggestions for improving communication or support from SayPro?

Part 5: Overall Satisfaction

On a scale from 1 to 10, how likely are you to recommend SayPro’s services to others?

  • (1 = Not Likely, 10 = Extremely Likely)
  • ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 ☐ 9 ☐ 10

Part 6: Demographics (Optional)

Please provide your demographic information to help us better understand our stakeholders.

  1. Age Range:
    • ☐ 18-24
    • ☐ 25-34
    • ☐ 35-44
    • ☐ 45-54
    • ☐ 55+
  2. Location:
    • ☐ North America
    • ☐ Europe
    • ☐ Asia
    • ☐ Other: _______________
  3. Gender:
    • ☐ Male
    • ☐ Female
    • ☐ Non-binary
    • ☐ Prefer not to say

Closing Statement:

Thank you for taking the time to provide feedback. Your insights are invaluable in helping us enhance our services and meet your needs. We appreciate your participation and look forward to using your input to improve our offerings.

This template will allow SayPro to collect detailed feedback from stakeholders in a structured and actionable manner, helping them refine services, identify areas for improvement, and make informed decisions about future initiatives.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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