Your cart is currently empty!
Saypro Attendee Satisfaction Survey Template: “How would you rate the overall quality of this event (1-5)?.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
🎯 Purpose of the Question
This question aims to capture a quick, quantifiable snapshot of how attendees perceived the overall experience of the event. It acts as a baseline indicator for general satisfaction and helps you:
- Measure overall success.
- Compare this event to past events.
- Segment feedback based on different rating groups (e.g., what did people who rated “2” dislike?).
📊 Response Scale Breakdown (1–5):
| Rating | Meaning |
|---|---|
| 1 | Very Poor – Extremely dissatisfied |
| 2 | Poor – Several major issues |
| 3 | Neutral – Average, met basic expectations |
| 4 | Good – Mostly positive, few issues |
| 5 | Excellent – Exceeded expectations |
You can also label each number in the survey itself so the meaning is clear to all respondents.
📌 Why Use a 1–5 Scale?
- Simplicity – Easy for respondents to understand and answer quickly.
- Balance – Provides a neutral midpoint (3) while capturing both positive and negative views.
- Data analysis – Produces quantitative data for comparison and trend tracking.
🧠 Tips for Using This Question Effectively
- Place it early in the survey – often as the first or second question – so you capture initial impressions.
- Follow up with an open-ended question like:
- “What influenced your rating?” or
- “What did you like or dislike most about the event?”
- Segment responses in your analysis:
- Attendees who gave 4–5 = Satisfied
- Attendees who gave 3 = Neutral
- Attendees who gave 1–2 = Dissatisfied → Then look at what each group said to understand trends and pain points.
📈 How It Helps in Reporting
- You can calculate the average event rating (e.g., 4.1 out of 5).
- You can show distribution of responses (e.g., 60% rated 5, 25% rated 4).
- You can create graphs or infographics to visually summarize attendee satisfaction.
- It helps prioritize improvements — if many rated 3 or below, it indicates a need for significant change.
✅ Example Survey Snippet
Q1: How would you rate the overall quality of this event?
(Please select one)1 – Very Poor
2 – Poor
3 – Neutral
4 – Good
5 – Excellent
Q2: What was the main reason for the rating you selected above?
(Optional open-text response)
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
SayPro – Shop– App – Jobs – Courses – Classified – Agri– School – Health – Events – Corporate – CharityNPO – Staff – Sports
Leave a Reply
You must be logged in to post a comment.