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To provide a brief yet informative summary of each employee’s role, contributions, and overall performance, along with any challenges they faced and support they required.
Department/Team: Logistics
Role in Event: Coordinated venue setup, managed vendor communication, and ensured delivery of event supplies.
Effectiveness:
Thabo performed consistently under pressure. He managed last-minute venue changes professionally and maintained clear communication with vendors. Deliverables were met on time.
Challenges Encountered:
Faced delays from an external transport company, which caused brief disruptions in the early setup phase.
Support Required:
Would benefit from having an assistant or backup during high-volume periods to ensure smoother multitasking and better stress management.
Department/Team: Marketing and Communication
Role in Event: Responsible for pre-event communication, social media promotions, and on-the-day announcements.
Effectiveness:
Naledi was proactive and creative in her marketing approach. Online engagement increased significantly compared to previous events. Her live updates kept attendees informed throughout the day.
Challenges Encountered:
Experienced technical issues with scheduling social media posts, which required manual updates.
Support Required:
Suggested a dedicated technical liaison to troubleshoot such problems during events.
Department/Team: Guest Coordination
Role in Event: Managed the RSVP list, guest check-in, and assisted VIP guests throughout the event.
Effectiveness:
Kabelo demonstrated excellent interpersonal skills and handled guest concerns with professionalism. All VIP guests reported a positive experience.
Challenges Encountered:
Was short-staffed at the check-in desk during peak arrival time.
Support Required:
Recommends allocating more team members for future guest management roles to avoid long waiting times.
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