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SayPro Education and Training

SayPro Documents and Materials Required from Employees: Post-Event Survey: A survey template to assess participant satisfaction, knowledge gained, and areas for improvement.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Written by

Linda Janet Tivane

in

To gather valuable insights on the effectiveness of your event and to continuously improve future experiences, it is essential to create a Post-Event Survey. This survey will help assess participant satisfaction, measure knowledge gained, and identify areas for improvement. Below is a survey template that can be used to gather this feedback effectively.

SayPro Post-Event Survey Template

Introduction:

Thank you for attending the SayPro Masterclass! We appreciate your time and participation. To help us improve future events and ensure we meet your expectations, please take a few minutes to complete this survey. Your feedback is invaluable to us.

Participant Information (Optional)

This section is optional. You may choose to remain anonymous, or you can provide your details for personalized follow-up.

  1. Name: _______________________________
  2. Email: _______________________________
  3. Organization: _______________________________

Section 1: Overall Satisfaction

Please rate the following statements on a scale of 1 (Strongly Disagree) to 5 (Strongly Agree).

  1. The event met my expectations.
    • 1 – Strongly Disagree
    • 2 – Disagree
    • 3 – Neutral
    • 4 – Agree
    • 5 – Strongly Agree
  2. The content presented was relevant to my needs and interests.
    • 1 – Strongly Disagree
    • 2 – Disagree
    • 3 – Neutral
    • 4 – Agree
    • 5 – Strongly Agree
  3. The event was well-organized and ran smoothly.
    • 1 – Strongly Disagree
    • 2 – Disagree
    • 3 – Neutral
    • 4 – Agree
    • 5 – Strongly Agree
  4. The speakers were engaging and knowledgeable.
    • 1 – Strongly Disagree
    • 2 – Disagree
    • 3 – Neutral
    • 4 – Agree
    • 5 – Strongly Agree
  5. The virtual platform (or venue) was easy to use and navigate.
    • 1 – Strongly Disagree
    • 2 – Disagree
    • 3 – Neutral
    • 4 – Agree
    • 5 – Strongly Agree

Section 2: Knowledge Gained

Please rate the following statements on a scale of 1 (Not at All) to 5 (A Great Deal).

  1. I gained new insights or knowledge that I will be able to apply to my work.
    • 1 – Not at All
    • 2 – A Little
    • 3 – Somewhat
    • 4 – Quite a Lot
    • 5 – A Great Deal
  2. The event helped me develop new skills or strategies in [insert relevant topic or field].
    • 1 – Not at All
    • 2 – A Little
    • 3 – Somewhat
    • 4 – Quite a Lot
    • 5 – A Great Deal
  3. The session content was at the right level for my experience or knowledge.
    • 1 – Too Basic
    • 2 – Somewhat Basic
    • 3 – Just Right
    • 4 – Somewhat Advanced
    • 5 – Too Advanced

Section 3: Event Logistics

  1. How would you rate the registration process for the event?
    • 1 – Very Difficult
    • 2 – Somewhat Difficult
    • 3 – Neutral
    • 4 – Somewhat Easy
    • 5 – Very Easy
  2. How would you rate the communication leading up to the event (emails, reminders, instructions)?
  • 1 – Very Poor
  • 2 – Poor
  • 3 – Neutral
  • 4 – Good
  • 5 – Excellent
  1. How would you rate the technical quality (audio/video) of the event?
  • 1 – Very Poor
  • 2 – Poor
  • 3 – Neutral
  • 4 – Good
  • 5 – Excellent
  1. If the event was virtual, how satisfied were you with the platform used (Zoom, Webinar, etc.)?
  • 1 – Very Dissatisfied
  • 2 – Dissatisfied
  • 3 – Neutral
  • 4 – Satisfied
  • 5 – Very Satisfied

Section 4: Areas for Improvement

  1. What aspects of the event did you find most valuable? (Open-ended)
  1. What topics would you like to see covered in future events? (Open-ended)
  1. What areas do you feel need improvement for future events? (Open-ended)
  1. Were there any technical difficulties or issues you encountered during the event? If so, please describe.
  1. Was the event duration appropriate?
  • Too Short
  • Just Right
  • Too Long

Section 5: Additional Comments

  1. Do you have any other feedback or suggestions for improving future events?

Thank You!

Thank you for taking the time to complete this survey. Your feedback helps us continue to improve our events and ensure that they meet your needs. We look forward to welcoming you to our next masterclass or event!

Survey Distribution and Follow-up:

  • Timing: Send the post-event survey within 24 hours of the event’s conclusion, while the experience is still fresh in participants’ minds.
  • Survey Tool: Consider using survey platforms like Google Forms, SurveyMonkey, or Typeform to easily collect and analyze responses.
  • Incentive: Optionally, you can offer an incentive (e.g., entry into a raffle for a prize, discounts for future events) to encourage higher response rates.
  • Follow-up: Once responses are collected, send a thank-you email to participants, and share a summary of the survey results, especially if any key improvements or changes will be made based on feedback.

This Post-Event Survey will provide you with actionable insights on participant satisfaction, knowledge transfer, and areas for growth, helping SayPro create even more valuable and effective events in the future.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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