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SayPro Education and Training

SayPro Documents Required: Event setup documents, platform user guides, speaker schedules, and tech support resources.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Here’s a breakdown of the SayPro Documents Required for ensuring smooth event setup and operation:


SayPro Documents Required:

1. Event Setup Documents

  • Event Schedule: A detailed document outlining all sessions, start/end times, breaks, and speaker details.
  • Platform Configuration Guide: Instructions for setting up the event platform, including the setup of different session rooms (main stage, breakout rooms), and other event-specific configurations.
  • Access Instructions: Clear, step-by-step guides on how participants, speakers, and moderators can access the event platform and their respective sessions.

2. Platform User Guides

  • Participant Guide: A comprehensive document for attendees detailing how to navigate the virtual event platform (joining sessions, participating in polls, Q&A, networking, etc.).
  • Speaker/Moderator Guide: A specific guide for speakers and moderators explaining how to join their sessions, manage their presentations, use virtual tools (such as sharing screens, interacting with attendees), and how to handle any platform-related issues.
  • Tech Support Guide: A troubleshooting document outlining common issues participants and speakers may face with the platform, with clear solutions and support contact information.

3. Speaker Schedules

  • Detailed Speaker Timetable: A schedule specifying each speaker’s assigned time slot, session title, and any relevant instructions or technical requirements for their session.
  • Speaker Preparation Materials: Additional materials or resources for speakers to ensure they’re ready (e.g., slide formatting guidelines, session expectations).

4. Tech Support Resources

  • Troubleshooting FAQs: A document addressing frequent technical problems and how to resolve them, including video/audio issues, platform login troubles, or interaction tool difficulties.
  • Live Tech Support Contact Information: A document with the contact details for real-time technical support during the event, so attendees or speakers know who to reach out to if something goes wrong.
  • Tech Checklist for Support Team: A checklist for the technical support team to ensure all platforms, tools, and resources are properly set up and ready for the event. This could include platform testing, equipment checks, and network monitoring.

These documents will help ensure that the SayPro Technical Support and Event Coordination Team is fully prepared to handle the technical aspects of the event, guide participants and speakers effectively, and provide ongoing support throughout the event.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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