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SayPro Event Coordination and Technical Team: Documents Required: Event logistics document.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Event Logistics Document:
- Purpose: Serves as the central guide for overall event planning and coordination.
- Key Components:
- Event Overview: Date, time, platform, and purpose of the event.
- Agenda and Timeline: Detailed schedule including setup, rehearsals, live sessions, and post-event activities.
- Roles and Responsibilities: List of team members and vendors, with assigned tasks and contact information.
- Venue/Platform Details: Information on virtual platform access, links, and any special technical requirements.
- Communication Plan: Protocols for internal and external communications before, during, and after the event.
Platform Setup Guide:
- Purpose: Provides step-by-step instructions for configuring and testing the online event platform.
- Key Components:
- Platform Selection and Overview: Information about the chosen platform and its capabilities.
- Configuration Instructions: Detailed setup steps including account creation, integration with registration tools, and setting permissions.
- Testing Procedures: Guidelines for conducting pre-event testing and troubleshooting common issues.
- User Guidance: Instructions for speakers, moderators, and attendees to access and use the platform features.
Session Schedules:
- Purpose: Outlines the structure and timing for each session within the event to ensure smooth transitions and proper time management.
- Key Components:
- Detailed Agenda: Time slots for each session including keynote speeches, panel discussions, interactive Q&A sessions, and breaks.
- Speaker and Moderator Information: Names, roles, and session topics.
- Session Descriptions: Brief overviews of what each session will cover, including interactive elements and audience engagement strategies.
- Logistical Notes: Any special requirements or instructions for session transitions.
Tech Support Protocols:
- Purpose: Establishes clear guidelines and procedures to handle technical issues promptly during the event.
- Key Components:
- Support Team Structure: Contact information for tech support personnel and escalation hierarchy.
- Issue Reporting Process: Steps for identifying, documenting, and reporting technical problems (e.g., a dedicated chat channel or hotline).
- Troubleshooting Guidelines: Common issues and their solutions, including backup plans for connectivity or platform failures.
- Response and Escalation Plan: Timeframes for response, methods of escalation for unresolved issues, and post-event review procedures.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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