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SayPro Education and Training

SayPro Event Coordination Team

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Event Coordination Team: Responsibilities and Deliverables

The Event Coordination Team is pivotal in ensuring seamless planning and execution of the training program. Below is a structured overview of the role, documents, and tasks aligned with their responsibilities:

Role: Manage Event Logistics and Participant Registration

  • Handle all aspects of event planning, including registration, scheduling, and infrastructure.
  • Ensure all technical and logistical elements are in place for a smooth experience for both participants and trainers.

Key Documents to Prepare

1. Registration Forms

  • Create and manage user-friendly registration forms for participants, ensuring they include:
    • Full name, email address, and contact information.
    • Role or profession and any relevant organizational details.
    • Session preferences or topics of interest.
    • Accessibility or special requirements.

Format:

  • Use online platforms like Google Forms, JotForm, or event management software for easy access and tracking.
  • Share links to the forms across emails, social media, and the SayPro website.

2. Event Schedules

  • Design a detailed schedule that includes:
    • Session dates and times.
    • Training topics, module names, and session objectives.
    • Trainer/facilitator details.
    • Break periods and Q&A sessions.
  • Distribute schedules in multiple formats:
    • PDF for easy download.
    • Embedded calendar links (.ics) for participants to sync with their devices.

3. Event Access Links

  • Generate and manage secure access links for online sessions:
    • Ensure each session has a unique link to avoid confusion.
    • Provide backup links in case of technical issues.
    • Include instructions for accessing links across platforms (e.g., Zoom, Microsoft Teams).
  • Keep track of RSVP confirmation and resend access links to late registrants.

Tasks for the Event Coordination Team

1. Coordinate Online Sessions

  • Session Setup:
    • Schedule webinars and workshops on platforms like Zoom or Microsoft Teams.
    • Configure interactive features like polls, breakout rooms, and Q&A tools.
    • Ensure proper recording settings for participants who may need access afterward.
  • Registration Monitoring:
    • Track sign-ups in real-time and send personalized confirmation emails.
    • Share session joining instructions with clear troubleshooting guides.

2. Ensure Technical Infrastructure

  • Test all technical components before the event:
    • Internet connectivity and bandwidth sufficiency.
    • Audio/visual quality of presentation tools.
    • Backup systems for platform issues (e.g., secondary hosting links or session recordings).
  • Prepare troubleshooting teams to handle live technical issues.

3. Provide Participant Support

  • Pre-Event:
    • Answer participant queries regarding schedules, session details, or platform usage.
    • Share detailed instructions and support contacts.
  • During Event:
    • Monitor participant check-ins to ensure seamless attendance.
    • Assist participants with immediate technical challenges, such as login errors or audio/video setup.
  • Post-Event:
    • Send follow-up emails with materials (e.g., session recordings, slides).
    • Distribute feedback forms for evaluation and improvements.

Event Coordination Workflow

PhaseTaskTools/Resources
Pre-EventDesign and share registration formsGoogle Forms, Eventbrite, or LMS tools
Pre-EventFinalize event schedulesMicrosoft Word/Excel or Canva templates
Pre-EventGenerate and manage event access linksZoom/Teams tools
Event DaySet up and monitor online sessionsWebinar platforms
Event DayProvide real-time support for participantsEmail, chat, or phone support
Post-EventDistribute recordings and collect feedbackEmail campaigns or LMS survey tools

By following these responsibilities and delivering these documents and tasks efficiently, the Event Coordination Team ensures a well-managed, professional, and participant-friendly training program.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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