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SayPro Event Coordination Team: Tasks: Ensure that all online sessions are set up on SayPro’s platform.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

The SayPro Event Coordination Team plays a crucial role in ensuring that online events run smoothly. Below is a breakdown of their key tasks:

1. Ensure That All Online Sessions Are Set Up on SayPro’s Platform:

  • Platform Configuration: The team is responsible for setting up all the sessions on SayPro’s event platform. This involves creating individual virtual rooms or sessions for different topics, speakers, or workshops.
  • Scheduling and Access: Each session must be scheduled accurately, and the team ensures that the correct access permissions are granted to participants and speakers. This may include creating unique links for each session and making sure that the timing aligns with the event’s overall schedule.
  • Testing: Before the event begins, the team conducts tests to ensure that each online session is functioning properly. This includes checking video/audio settings, screen-sharing capabilities, and other features necessary for each session to run smoothly.
  • Content Upload: Any materials that need to be shared with participants, such as presentation slides or videos, are uploaded to the platform ahead of time, ensuring they are readily accessible.

2. Manage Participant Registration:

  • Registration Monitoring: The team tracks participant registrations, ensuring that everyone has registered for the correct sessions and has received the necessary instructions (links, schedules, etc.).
  • Confirmation and Reminder Emails: After registration, the team sends confirmation emails to participants, which include event details, access instructions, and session links. They may also send reminder emails as the event date approaches to ensure high attendance.
  • Registration Adjustments: They monitor registrations up to and during the event, handling last-minute sign-ups or cancellations, and updating the participant lists accordingly.

3. Troubleshoot Any Technical Issues During the Event:

  • Real-Time Support: During the event, the team provides live technical support for both participants and presenters. This could involve troubleshooting issues related to platform access, audio or video problems, or connectivity issues.
  • Managing Breakout Rooms: If the event includes breakout sessions, the team ensures that these virtual rooms are set up correctly and that participants are able to move between rooms smoothly.
  • Problem-Solving: The team is ready to solve technical issues as they arise—such as helping attendees who are having trouble accessing the event or assisting speakers who might face technical difficulties with their presentations.
  • Escalation Process: If there are more serious issues that require additional support (like platform outages or system malfunctions), the team escalates the issue to IT support or relevant technical staff for a quick resolution.

By handling these tasks, the SayPro Event Coordination Team ensures that everything runs seamlessly, from registration to the final session, and that any technical hiccups are addressed quickly so participants can enjoy an uninterrupted experience.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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