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Saypro Feedback Collection: Design, distribute, and manage feedback forms or surveys across all participants and employees related to SayPro Education events held in April.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

1. Design of Feedback Tools

  • Customized Forms:
    Create tailored feedback forms and surveys specific to the role of the respondent (e.g., participant, facilitator, support staff).
  • Key Focus Areas:
    Questions should cover:
    • Event Content (relevance, clarity, usefulness)
    • Venue/Platform Quality (comfort, accessibility, technical setup for online events)
    • Facilitator Performance (engagement, delivery style, responsiveness)
    • Logistics & Support (communication, registration, materials provided)
    • Overall Satisfaction
    • Suggestions for Improvement
  • Formats:
    Utilize a combination of:
    • Likert scales (e.g., 1 to 5 ratings)
    • Multiple choice questions
    • Open-ended responses for detailed feedback

2. Distribution Strategy

  • Timing:
    Distribute feedback forms immediately after each event or at the end of the event series in April to ensure experiences are fresh.
  • Channels:
    • Email
    • Event management platforms (e.g., Eventbrite, SayPro internal system)
    • QR codes linking to online forms (for in-person events)
    • WhatsApp or SMS (for broader reach and convenience)
  • Tools Used:
    Google Forms, Microsoft Forms, Typeform, or a custom-built SayPro survey tool.

3. Management and Monitoring

  • Response Tracking:
    Monitor completion rates to ensure broad participation from both attendees and employees.
  • Follow-ups:
    Send reminders to non-respondents to boost participation and improve data accuracy.
  • Data Handling:
    Collect and securely store all responses, ensuring compliance with data protection regulations (e.g., POPIA if applicable in South Africa).

4. Analysis and Reporting

  • Data Compilation:
    Aggregate results to identify trends, common feedback themes, and areas needing improvement.
  • Insights Generation:
    Highlight:
    • High-performing aspects of the events
    • Specific suggestions made by attendees
    • Any recurring issues or complaints
  • Reporting:
    Develop a feedback summary report to share with:
    • Internal stakeholders (event organizers, educators, support teams)
    • External stakeholders if required (partners, sponsors)

5. Action and Improvement

  • Implementation of Changes:
    Use the feedback to adjust future SayPro Education events (e.g., refine session formats, update content, improve logistics).
  • Feedback Loop:
    Communicate back to participants how their input is being used โ€” this builds trust and encourages future participation.
  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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