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Saypro Feedback Collection: Distribute feedback surveys to all attendees and employees through the SayPro website, ensuring that all responses are collected by the end of the review period.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Feedback Collection – Detailed Process
🔍 Objective:
To collect valuable feedback from attendees and employees using the SayPro website, ensuring that every response is received and recorded before the review deadline.
🧭 Step-by-Step Breakdown
Step 1: Prepare the Feedback Survey
Before distribution, create a structured and relevant feedback form.
- Use the SayPro survey builder or upload a pre-made form.
- Include both quantitative (rating scales, multiple choice) and qualitative (open-ended) questions.
- Ensure the survey is short and clear – ideally 5–10 questions.
Common survey topics:
- Satisfaction with event/training/service
- Quality of delivery and materials
- Suggestions for improvement
- Overall experience
Step 2: Set Up the Survey on the SayPro Website
- Log in to the SayPro Admin Panel.
- Navigate to the Survey or Feedback section.
- Create a new survey or import one.
- Define the target audience (attendees, employees, or both).
- Set:
- Start and end dates for the review period.
- Response visibility (anonymous or identified).
- Reminders (automated alerts for non-respondents).
✅ Tip: Add your organization’s logo and custom branding to keep it professional.
Step 3: Distribute the Survey
You can distribute the survey using multiple channels through the SayPro platform:
✅ Methods of Distribution:
- Email Invitations
- Auto-send emails with the survey link to all registered users.
- Website Dashboard Notifications
- Employees and attendees see pop-ups or dashboard alerts prompting them to complete the survey.
- QR Code Generation
- SayPro can generate a QR code linked to the survey.
- Useful for events, posters, or printed materials.
- SMS (if enabled)
- Send SMS survey links directly to users’ mobile numbers.
- Homepage Banner/Popup
- Display the survey link prominently on the SayPro home or login page.
Step 4: Monitor Survey Progress
- Use SayPro’s Live Dashboard to track:
- Number of responses
- Who has responded
- Who still needs to respond
- Identify departments or attendees with low response rates.
📌 Enable daily or weekly updates to admins or coordinators.
Step 5: Send Reminders
- Schedule automatic reminders:
- Midway through the review period.
- 2 days before the deadline.
- Final reminder on the last day.
- You can also send manual reminders to specific groups.
✅ Encourage managers or team leaders to motivate their teams to complete the survey.
Step 6: Close the Survey and Collect Responses
- At the end of the review period, the survey will automatically close.
- SayPro stores all responses securely in the system.
Step 7: Analyze and Export Feedback
After the survey closes:
- Export results to Excel or PDF.
- View built-in SayPro analysis tools:
- Charts and graphs
- Word clouds (for comments)
- Average ratings
- Summarize key insights:
- Strengths
- Challenges
- Suggestions
Use this data to inform your reports or future improvements.
✅ Summary
| Task | Action |
|---|---|
| Survey Creation | Use SayPro or upload a ready-made form |
| Target Audience | Define attendees/employees in SayPro |
| Survey Setup | Set deadline, anonymity, reminders |
| Distribution | Email, SMS, website notification, QR code |
| Progress Tracking | Use the SayPro dashboard |
| Reminders | Automated + manual reminders to non-respondents |
| Data Collection and Analysis | Survey closes automatically; export and analyze data via SayPro tools |
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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