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SayPro Feedback or survey forms filled for SayPro course quality improvement.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

1. Purpose of Feedback and Survey Forms

  • To collect learnersโ€™ opinions, suggestions, and ratings about SayPro courses.
  • To identify strengths and areas for improvement in course content, delivery, and platform usability.
  • To guide SayPro Education teams in enhancing course quality and learner satisfaction.

2. Typical Structure of Feedback/Survey Forms

A. Participant Information (Optional)

  • Name (optional or anonymous)
  • Course name
  • Enrollment date or cohort

B. Course Content Evaluation

  • Clarity of course material
  • Relevance and usefulness of topics covered
  • Difficulty level appropriateness

C. Instructor or Facilitator Feedback

  • Effectiveness of instruction or support
  • Responsiveness to questions and concerns

D. Platform Experience

  • Ease of navigation
  • Access to resources and materials
  • Technical issues encountered

E. Overall Satisfaction

  • Rating scales (e.g., 1 to 5 stars)
  • Likelihood to recommend the course
  • Open-ended questions for comments or suggestions

3. How Feedback is Collected

  • Integrated surveys embedded directly into the SayPro course platform.
  • Post-course feedback emails with survey links.
  • Periodic surveys sent to active learners.
  • Optional anonymous submissions to encourage honesty.

4. Data Handling and Analysis

  • Responses are securely stored and aggregated.
  • Quantitative data analyzed for trends (e.g., average ratings).
  • Qualitative comments reviewed for actionable insights.
  • Reports generated for course designers, instructors, and management.

5. Example Survey Questions

  • How satisfied are you with the course content? (Scale 1-5)
  • Were the learning objectives clear and achievable? (Yes/No)
  • How effective was the instructor/facilitator? (Scale 1-5)
  • Did you encounter any technical difficulties? Please describe.
  • What improvements would you suggest for this course?

6. Usage of Feedback

  • Inform updates to course curriculum and materials.
  • Enhance instructor training and support.
  • Improve user interface and platform features.
  • Strengthen learner engagement and outcomes.
  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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