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SayPro Feedback Satisfaction Rate: Achieve a satisfaction rate of 85% or higher from both students and employers based on event experience.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

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Written by

Linda Janet Tivane

in

Here is a comprehensive breakdown of the SayPro Quarterly Target: Feedback Satisfaction Rate:

📋 SayPro Quarterly Target: Feedback Satisfaction Rate

Objective

Achieve a minimum satisfaction rate of 85% from both students and employers who participate in the SayPro event, based on feedback collected after the event.

📊 Target Breakdown

  • Target Groups:
    • Students who register and attend the event.
    • Employers who participate in interviews, workshops, or networking sessions.
  • Measurement Criteria:
    • Satisfaction to be measured through post-event surveys, using Likert scale questions (e.g., 1 to 5 or 1 to 10).
    • Metrics to assess:
      • Event organization and logistics
      • Quality and relevance of sessions/workshops
      • Value of networking and employer-student interaction
      • Overall satisfaction with event outcomes
  • Target Satisfaction Rate:
    • At least 85% of students and employers should rate their experience as either “Satisfied” or “Very Satisfied” (e.g., 4 or 5 out of 5).

🛠️ Implementation Strategy

1. Pre-Event Planning

  • Define clear feedback criteria and develop a standardized survey form.
  • Prepare communication and incentives to encourage maximum survey completion (e.g., prize draws or certificates).

2. During the Event

  • Display reminders about post-event surveys at all venues and digital platforms.
  • Have QR codes for survey access prominently placed throughout the event.

3. Post-Event Execution

  • Distribute surveys within 24 hours of the event ending.
  • Use email, SMS, and student/employer contact lists to follow up.
  • Offer quick, mobile-friendly survey access (Google Forms, Typeform, etc.).
  • Collect both quantitative ratings and qualitative comments.

4. Analysis & Reporting

  • Analyze data to identify:
    • Overall satisfaction percentage
    • Common themes in open-ended responses
    • Areas for improvement
  • Present findings in a post-event report shared with university leadership and stakeholders.

✅ Success Indicators

KPITarget
Student satisfaction rate≥ 85%
Employer satisfaction rate≥ 85%
Survey response rate (students & employers)≥ 60%
Areas rated “Very Satisfied”Workshops, logistics, support

📅 Timeline Overview

WeekAction Item
1–2Develop survey and define evaluation metrics
3–4Test and finalize feedback system
Event DayPromote feedback tools at venue
+1 DayLaunch post-event surveys
+1 WeekAnalyze results and generate feedback report

📂 Tools and Support

  • Survey Platforms: Google Forms, Microsoft Forms, Typeform
  • Communication Tools: Email campaigns, WhatsApp, SMS tools
  • Analysis Tools: Excel, Google Sheets, or feedback dashboards

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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