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Saypro Feedback Survey Template: A survey template for collecting feedback on the course experience, content, and overall satisfaction.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
📝 Sections of the Feedback Survey Template
1. Participant Information (Optional)
- Purpose: Helps track responses and categorize feedback based on demographics or user groups.
- Sample Questions:
- Name (optional)
- Email (optional)
- Course name
- Date of completion
- Location (if training was physical)
2. Course Content Evaluation
- Purpose: To assess how relevant, up-to-date, and engaging the course materials were.
- Sample Questions (Likert scale: Strongly Agree to Strongly Disagree):
- The course content was well-structured and easy to follow.
- The course objectives were clearly stated and met.
- The learning materials (videos, slides, readings) were useful and of high quality.
- The content was relevant to my personal or professional goals.
- I found the practical exercises and assignments helpful.
3. Instructor / Facilitator Evaluation
- Purpose: To gauge how well the instructor delivered the content and engaged the learners.
- Sample Questions:
- The instructor was knowledgeable about the topic.
- The instructor explained concepts clearly.
- The instructor encouraged participation and questions.
- Feedback from the instructor was timely and helpful.
4. Course Delivery / Learning Environment
- Purpose: Understand how the course was delivered (online, in-person, hybrid) and how conducive it was to learning.
- Sample Questions:
- The learning platform (if online) was easy to navigate.
- The pace of the course was appropriate.
- The learning environment was comfortable and conducive to learning.
- Technical support was available and helpful when needed.
5. Overall Satisfaction
- Purpose: A summary measure of the participant’s overall experience.
- Sample Questions:
- I am satisfied with the course overall.
- The course met my expectations.
- I would recommend this course to others.
- I feel more confident or better prepared after completing this course.
6. Open-Ended Feedback
- Purpose: To allow participants to provide more detailed or specific comments.
- Sample Questions:
- What did you like most about the course?
- What aspects of the course could be improved?
- Do you have any additional comments or suggestions?
7. Rating System
- Purpose: To summarize feedback quantitatively.
- Example:
- Overall course rating (1 to 5 stars)
- Likelihood to recommend (Net Promoter Score scale: 0-10)
📊 Uses of the Survey Data
- Identify strengths and weaknesses of the course.
- Make informed decisions for future updates or redesigns.
- Recognize high-performing instructors.
- Understand learner needs and expectations.
- Report on training outcomes and satisfaction metrics.
✅ Best Practices for Using the Template
- Keep it concise (5–10 minutes to complete).
- Use a mix of quantitative (rating scale) and qualitative (open-ended) questions.
- Ensure anonymity if you want more honest feedback.
- Follow up with participants who provide critical feedback.
- Analyze trends over time to improve future offering
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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