SayProApp Courses Partner Invest Corporate Charity Divisions

SayPro Education and Training

SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407

SayPro For online training, ensure the technical setup is in place: platform selection, connectivity checks, and technical support.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Written by

Itumeleng Malete

in

SayPro Online Training: Technical Setup Guide

1. Platform Selection

Choose an appropriate, stable, and secure platform that supports the training objectives and SayPro’s standards.

Common Platforms:

  • Zoom
  • Microsoft Teams
  • Google Meet
  • Webex
  • SayPro’s in-house LMS (if applicable)

Platform Features to Consider:

  • Screen sharing
  • Breakout rooms
  • Recording options
  • Participant tracking and attendance logs
  • Chat, Q&A, polling, and feedback tools
  • Integration with other tools (e.g., LMS, calendar, email)

Action:

  • Confirm platform availability with SayPro or the client.
  • Test compatibility with SayPro branding and content delivery needs.

2. Connectivity and Equipment Checks

To ensure a seamless training experience:

For Trainers and Hosts:

  • Use a stable internet connection (minimum 10 Mbps download/upload recommended).
  • Conduct audio and video checks (microphone, webcam, speaker/headset).
  • Use a wired connection if possible to prevent wireless disruptions.
  • Have a backup device (laptop/tablet) ready in case of equipment failure.

For Participants:

  • Send pre-training instructions including:
    • System requirements
    • Browser compatibility
    • Tips for a stable connection
    • A checklist for their audio/video setup

Connectivity Testing Session:

  • Schedule a short technical orientation or test session 1–2 days before training.

3. Technical Support Plan

Ensure real-time support is available throughout the session:

Before the Session:

  • Assign a dedicated technical support person (internal or external).
  • Provide a tech support contact email/phone/Zoom room link.
  • Prepare a troubleshooting guide for common issues (e.g., audio not working, login failure).

During the Session:

  • Keep a support person on standby to assist participants with entry, audio/video issues, or platform navigation.
  • Monitor chat for tech-related messages.
  • Record the session if approved, and back up all digital materials.

After the Session:

  • Share a support contact for any post-training issues.
  • Provide recordings or replays for participants who missed parts of the session.

4. Compliance and Security

  • Confirm platform complies with data protection and privacy standards.
  • Enable waiting rooms, password protection, or authenticated login if required.
  • Disable participant screen sharing unless authorized.

5. Pre-Session Technical Checklist

TaskStatus (✓/✗)
Training platform selected and configured
Audio/video tested and functional
Internet connectivity checked (host & trainer)
Presentation files uploaded and working
Backup equipment and internet available
Support team/contact identified
Security settings applied
Participants briefed on setup requirements
  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

SayPro – Shop– App – Jobs – Courses – Classified – Agri– School – Health – Events – Corporate – CharityNPO – Staff – Sports

Comments

Leave a Reply

More posts

Layer 1
Login Categories
SayPro Communication and Soft Skills Training Course Category