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SayPro Includes sections for categorizing responses and identifying key themes
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Stakeholder Feedback Collection & Analysis Template
1. Stakeholder Information
| Item | Details / Options |
|---|---|
| Stakeholder Group | Learner / Facilitator / Employer / Program Staff / Partner |
| Name (optional) | |
| Role / Position | |
| Date of Feedback | |
| Feedback Method | Survey / Interview / Focus Group |
2. Purpose of Feedback
Brief statement of the feedback’s goal (e.g., assess program effectiveness, identify improvement areas).
3. Feedback Questions and Response Categorization
| Question # | Question Text | Response (Summary / Quote) | Response Category* | Identified Theme(s) |
|---|---|---|---|---|
| 1 | How satisfied are you with the program overall? | Satisfaction Level (e.g., High, Medium, Low) | Program Satisfaction | |
| 2 | What aspects of the program do you think are working well? | Positive Feedback | Strengths / Best Practices | |
| 3 | What challenges or issues have you experienced? | Negative Feedback | Challenges / Barriers | |
| 4 | How relevant and useful do you find the program content? | Content Relevance | Curriculum / Content | |
| 5 | Are there any topics or skills you feel should be added? | Suggestions | Content Improvement | |
| 6 | How effective is the delivery of the program? | Delivery Effectiveness | Implementation / Facilitation | |
| 7 | Were the program materials adequate and accessible? | Resource Adequacy | Resources / Accessibility | |
| 8 | Do you feel the program has helped achieve intended outcomes? | Outcome Perception | Outcomes / Impact | |
| 9 | What changes have you noticed as a result of participation? | Observed Changes | Outcomes / Impact | |
| 10 | What improvements would you recommend? | Suggestions | Improvement Opportunities |
* Categories should be customized as needed to reflect themes relevant to your program.
4. Thematic Analysis Summary
| Theme | Description | Frequency / Number of Mentions | Key Quotes / Insights | Recommended Actions |
|---|---|---|---|---|
| Program Satisfaction | Overall satisfaction levels | |||
| Strengths / Best Practices | Elements working well | |||
| Challenges / Barriers | Common issues or difficulties | |||
| Curriculum / Content | Feedback related to content | |||
| Implementation / Delivery | Effectiveness of program delivery | |||
| Resources / Accessibility | Adequacy and availability of resources | |||
| Outcomes / Impact | Perceived results and changes | |||
| Improvement Opportunities | Suggestions for enhancements |
5. Additional Comments and Notes
- Record any extra feedback, observations, or context that may inform program improvements.
6. Consent and Confidentiality (for interviews and focus groups)
- Confirm consent to use feedback and maintain confidentiality as applicable.
Guidance for Use:
- For surveys, pre-define categories and themes for easy coding.
- For interviews and focus groups, capture detailed responses, then categorize and code during analysis.
- Use this structured format to identify priority areas for action and communicate findings clearly to stakeholders.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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