SayPro Key Responsibilities:Liaise with companies, NGOs, and market agents interested in hiring SayPro artisans.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

SayPro Key Responsibilities

🎯 Responsibility: Communicate with SayPro Graduates to Collect Updated Employment Status and Career Goals

A central component of SayPro’s post-training support model involves ongoing communication with graduates to monitor their progress, provide assistance, and align them with relevant job opportunities or upskilling programs. One of the key responsibilities for SayPro staff—particularly placement officers, career development advisors, and regional coordinators—is to regularly engage with graduates to gather up-to-date information on their employment status and evolving career objectives.

This process ensures that SayPro can maintain an accurate and dynamic understanding of its alumni’s professional journeys and provide targeted, timely support that meets their individual needs and aspirations.

📌 Purpose of This Responsibility

The primary aims of this responsibility are to:

Maintain a real-time employment profile for each graduate in SayPro’s job placement system
Understand the career direction, aspirations, and challenges faced by graduates
Update SayPro’s internal databases with relevant information for job matching and impact reporting
Offer personalized career support based on the graduate’s current position and future goals
Strengthen the relationship between SayPro and its alumni, reinforcing long-term support and loyalty

🧾 Core Communication Activities

SayPro staff tasked with this responsibility engage in several structured and informal communication practices to maintain ongoing graduate engagement and data accuracy:

1. Scheduled Follow-Up Outreach

Initial follow-up occurs within 30 days of graduation or program completion
Subsequent outreach is scheduled at 60-day and 90-day intervals or quarterly
Methods include:
- Phone calls
- WhatsApp or SMS messages
- Email check-ins
- Online forms via the SayPro website or mobile app

2. Status Verification and Profile Updates

During communication, staff collect the following key information:

Data Collected	Purpose
Current employment status	To assess placement success and update the database
Type of employment (e.g. formal, freelance, entrepreneurial)	To determine placement category and support type needed
Industry and employer details	For job tracking and stakeholder reporting
Job satisfaction and stability	To evaluate quality and longevity of employment
Current income level (optional)	For economic impact measurement (confidential)
Career interests and new goals	To tailor further support, retraining, or mentorship programs

3. Goal Setting and Career Mapping Conversations

In addition to employment verification, staff engage graduates in career planning discussions, asking:

What are your short-term and long-term career goals?
Are you interested in starting a business or joining a cooperative?
Would you like to gain more experience in another sector or trade?
Do you need help with CVs, interviews, or workplace readiness?

These conversations are documented and used to create or revise the graduate’s Career Support Plan (CSP).

4. Communication Recordkeeping

All interactions are logged into the SayPro digital platform, including:

Date and method of communication
Key outcomes and data points updated
Any actions needed (e.g., job referral, mentor assignment, follow-up date)
Notes on graduate feedback or concerns

This ensures continuity between different SayPro staff who may interact with the same graduate at different stages.

📬 Communication Tools and Channels

Channel	Used For
Phone calls	Personal follow-up and in-depth career discussions
SMS/WhatsApp	Quick status checks and reminders
Email	Formal communications and documentation requests
SayPro Online Forms	Efficient data collection and feedback
Platform Chat Tools	Direct contact through the SayPro website (where enabled)

👥 Collaboration Across Departments

This responsibility often requires coordination with:

Placement Officers – for job matching based on updated status
Data Entry and Admin Staff – for updating graduate records and reporting
Mentors and Trainers – to re-engage or guide graduates toward new opportunities
Regional Coordinators – to verify employment in specific geographic areas

🛡 Confidentiality and Consent

Graduates are informed about how their data will be used. All information collected must be:

Voluntary and consent-based
Stored securely and used only for SayPro’s programmatic and support purposes
Anonymized when used for reporting to third parties or stakeholders

✅ Expected Outcomes

A regularly updated and accurate record of graduate employment outcomes
Clear insights into evolving career goals and needs
Increased job placement rates through timely intervention and opportunity alignment
Stronger alumni engagement and long-term program impact
Data-driven decision-making for SayPro’s career support and funding strategies

📘 Conclusion

Regular and meaningful communication with graduates is a foundational responsibility that supports SayPro’s long-term commitment to employment sustainability and social impact. By collecting and updating employment status and career goals through structured outreach, SayPro ensures that no graduate is left behind—and that each individual has access to relevant, personalized support throughout their career journey.