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SayPro Post-Event Follow-Up: Provide a forum or ongoing support for participants to continue discussing their challenges and successes in implementing Agile and Lean in their own work environments.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

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SayPro Post-Event Follow-Up: Provide a Forum or Ongoing Support for Participants to Continue Discussing Their Challenges and Successes in Implementing Agile and Lean in Their Own Work Environments


Overview:

Post-event follow-up should go beyond just distributing materials. To truly support participants and ensure lasting impact, creating a forum or providing ongoing support allows them to share their experiences, discuss challenges, and celebrate successes as they apply Agile and Lean practices in their work environments. This ongoing engagement fosters a sense of community, encourages continuous learning, and provides valuable feedback for future improvements.


Steps to Provide Ongoing Support and a Forum for Participants:


1. Create a Forum or Online Community:

A. Select a Platform:
  • Choose the Right Platform: Use a platform that suits the needs of your participants and allows for easy communication. Some options include:
    • SayPro’s own platform (if available)
    • Slack or Microsoft Teams channels
    • Private LinkedIn Groups
    • Discussion forums hosted on your website
    • Facebook Groups or Discord
    • Miro or MURAL boards for collaborative sharing
B. Structure the Forum for Purposeful Engagement:
  • Create dedicated threads or channels for specific topics, such as:
    • Challenges in Implementing Agile
    • Success Stories and Wins
    • Resources Sharing (tools, articles, templates, etc.)
    • Q&A and Peer-to-Peer Support
    • Ask an Expert (if you have facilitators or guest speakers available for periodic check-ins)
  • Encourage participants to introduce themselves and their goals for implementing Agile and Lean, helping foster a sense of community from the start.
C. Ensure Easy Access:
  • Share clear instructions on how to join the forum and participate. Provide any necessary login details or invitations well in advance.

2. Facilitate Ongoing Discussions and Engagement:

A. Host Regular Check-ins:
  • Set up weekly or bi-weekly check-in sessions where participants can discuss their progress, share challenges, and ask for advice. These can be informal group discussions or Q&A sessions with an expert facilitator.
  • Example: “Join us every Friday at 2 PM for an informal Q&A session. Bring your questions about applying Agile at work!”
B. Encourage Sharing of Successes and Challenges:
  • Prompt participants to share specific challenges they’re facing in their work environments when trying to implement Agile and Lean. Encourage them to also share small wins and successes to keep the group motivated and engaged.
  • Example: “Have you successfully implemented a new Scrum process or Lean workflow? Share your story with the group! What challenges did you overcome?”
C. Facilitate Expert Input and Advice:
  • Occasionally bring in experts or facilitators who can answer questions, give advice, or offer insights into how to address common roadblocks in applying Agile and Lean principles.
  • Example: “This week, [Expert Name] will be joining us to talk about overcoming resistance to change in Agile transformations.”

3. Provide Access to Ongoing Learning Resources:

A. Share Continuous Learning Materials:
  • Regularly post relevant articles, videos, webinars, and other learning resources to keep participants engaged and informed.
  • Share templates, guides, and case studies that can help them as they implement Agile or Lean in their organizations.
  • Example: “Check out this article on how to scale Agile across teams – a useful read for anyone dealing with cross-functional team challenges!”
B. Create and Share Advanced Content:
  • Provide advanced learning resources and insights that go beyond the introductory material shared during the event. This will help those who are ready to dive deeper into Agile and Lean practices.
  • Example: Share a detailed guide on Kanban board optimization or Value Stream Mapping for those looking to refine their processes.

4. Offer Personalized Support:

A. One-on-One Mentoring/Coaching:
  • Offer participants the option of receiving personalized mentoring or coaching to help them navigate specific challenges in their Agile and Lean implementation.
  • Example: “If you’re facing challenges specific to your team or industry, feel free to schedule a one-on-one mentoring session with one of our facilitators to get tailored advice!”
B. Create a Peer Support Network:
  • Encourage participants to connect with each other for peer-to-peer support, either by sharing their contact information or by matching up participants who might benefit from learning from one another.
  • Example: “If you’re working on implementing Agile in a manufacturing environment, let us know, and we can pair you with others facing similar challenges.”

5. Collect Ongoing Feedback for Continuous Improvement:

A. Monitor Forum Engagement:
  • Regularly check in on the forum or community space to ensure that conversations are flowing, and participants are engaged. If you notice any barriers to engagement, work to remove them (e.g., by prompting discussions or answering questions).
  • Example: “It’s been a quiet week in the forum – what’s been your biggest challenge in applying Lean? Let’s discuss.”
B. Gather Feedback on Forum Usefulness:
  • Periodically collect feedback from participants about the forum’s effectiveness and whether they need additional support or resources.
  • Example: “We’d love your input on how we can make this forum even more helpful. What additional features or resources would you like to see?”

6. Continue Engagement with Future Events:

A. Promote Upcoming Webinars, Workshops, or Advanced Sessions:
  • Keep the conversation going by promoting future events or workshops that build on what was learned during the initial event. This ensures that the community remains active and participants continue learning.
  • Example: “Don’t miss our upcoming workshop on Lean Six Sigma next month – we’ll dive deeper into process optimization techniques!”
B. Create a Sense of Progress:
  • Offer opportunities for participants to continue their learning journey with advanced certifications, new skill development, or challenges that encourage them to implement Agile and Lean even more deeply in their work.
  • Example: “Looking for your next challenge? Take our 6-week Lean Mastery Challenge and share your progress with the group!”

Conclusion:

Creating an ongoing forum or support system after an event ensures that participants can continue to share their experiences, ask questions, and receive guidance as they apply Agile and Lean practices in their own environments. This ongoing engagement helps reinforce learning, fosters a sense of community, and provides valuable support in overcoming real-world challenges. By offering continuous resources, personalized help, and a platform for collaboration, SayPro can ensure lasting impact and success for participants long after the event has ended.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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