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SayPro Pre-Event Responsibilities Tasks: Ensure proper communication with participants to confirm their attendance and offer any preliminary information about the event.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

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SayPro Pre-Event Responsibilities: Ensure Proper Communication with Participants

Objective: Confirm participant attendance and provide preliminary information about the event to ensure a smooth experience.

Tasks:

  1. Send Registration Confirmation Emails:
    • Immediate Confirmation: Upon registration, send an automated confirmation email thanking participants for signing up. Include the following details:
      • Event name, date, and time.
      • Location (venue address if in-person or access details if virtual).
      • A summary of their registration (workshop preferences, dietary restrictions, special requests).
      • A contact email or phone number for event inquiries.
    • Personalized Confirmation: If needed, send a follow-up email with a more personalized message confirming specific details about their participation (e.g., workshop assignments, VIP status).
  2. Confirm Attendance and Encourage Engagement:
    • Final Attendance Confirmation: A few days before the event (or after a set registration deadline), send a reminder email asking participants to confirm their attendance.
      • Include a clear “Confirm Attendance” button or link that they can click to confirm or update their participation.
      • If the event has multiple workshops, ask them to confirm or adjust their selections.
    • Engagement Reminder: Encourage participants to actively engage by reminding them of the event’s benefits, speakers, networking opportunities, and any pre-event activities.
  3. Provide Preliminary Event Information:
    • Event Details: Send a detailed email with the following key information:
      • Agenda/Timeline: Include the schedule for the day(s), highlighting session times, keynote speakers, breaks, and networking events.
      • Venue Details: If in-person, provide venue maps, parking information, directions, and any special instructions (e.g., registration desk locations, room assignments).
      • Virtual Event Access: For virtual events, provide platform access instructions, login credentials, or links to join.
    • What to Bring: Include a checklist of recommended items to bring (e.g., business cards, notebook, comfortable shoes, or any materials related to the workshops).
    • Dress Code: If applicable, communicate any event-specific dress codes or suggestions (e.g., casual, business casual, or themed attire).
  4. Offer Pre-Event Engagement:
    • Pre-Event Networking: Suggest participants join a pre-event networking group (such as a LinkedIn group, Facebook event page, or Slack channel) to connect with fellow attendees and speakers.
    • Pre-Event Content: Share any pre-event materials that will help participants prepare, such as:
      • Suggested reading
      • Speaker previews
      • Workshop materials (e.g., slides or articles)
    • Pre-Event Survey/Questions: If applicable, send out a brief survey or poll asking participants about their expectations, any specific goals for the event, or what topics they’re most excited to explore.
  5. Provide a Point of Contact for Questions:
    • Contact Details: Ensure participants know who to reach out to with any questions, offering an accessible point of contact (e.g., event coordinator email, phone number, or a dedicated support line).
    • Q&A Opportunities: If possible, host a short Q&A session or live chat before the event to address any common questions or concerns.
  6. Send Reminders Leading Up to the Event:
    • 1 Week Before the Event: Send a reminder email summarizing important details:
      • Event agenda, venue information, and any last-minute updates.
      • Reminder to confirm or adjust workshop selections.
      • A checklist of what to bring or do in preparation (e.g., login credentials for virtual events).
    • 24-48 Hours Before the Event: Send a final reminder, confirming the date, time, and location or access details for virtual events.
      • Include last-minute updates or changes (e.g., speaker substitutions, new workshops, or updated schedule).
      • Include a “don’t forget” section with essential info like registration desk location, Wi-Fi codes, and any emergency contacts.
  7. Ensure Accessibility and Special Requirements:
    • Check Accessibility Needs: Send an email asking participants to confirm any special accommodations or requirements (e.g., wheelchair access, sign language interpreters, or specific dietary needs).
    • Special Requests: Confirm that any special requests (e.g., VIP access, dietary preferences, workshop adjustments) are noted and will be properly addressed.
  8. Provide Access to Event Materials:
    • Pre-Event Materials: Share any resources, documents, or links needed to engage with the event (e.g., digital brochures, speaker bios, presentation slides, or software guides for virtual events).
    • Event App: If using an event app or platform, send access instructions and encourage participants to download and set it up in advance. Explain any features, such as personalized schedules or networking tools.
  9. Maintain Ongoing Communication:
    • Prompt Responses: Ensure all participant inquiries are addressed promptly, especially regarding logistics or specific event details.
    • Transparency: Communicate any changes to the event or unexpected updates (e.g., speaker cancellations, location changes) as soon as they occur.
  10. Post-Event Communication (Optional):
    • Thank You Email: After the event, send a thank-you email to participants, highlighting key takeaways and thanking them for their participation.
    • Event Survey: Include a link to an event feedback survey to collect valuable insights on how to improve future events.

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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