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SayPro Primary Responsibilities:Ensure timely updates of the product catalog to reflect available sizes, colors, and other options.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Primary Responsibility: Ensure Timely Updates of the Product Catalog to Reflect Available Sizes, Colors, and Other Options
Objective:
To maintain a current and accurate product catalog on the SayPro platform by ensuring that all product variations—such as sizes, colors, materials, and styles—are regularly updated. This ensures customers and internal teams have access to the most accurate product information for seamless ordering, fulfillment, and customer satisfaction.
Key Duties and Tasks:
- Regularly Review Product Listings:
- Conduct scheduled audits of the product catalog to ensure all available product variants (e.g., sizes, colors, configurations) are accurately displayed.
- Work closely with inventory and product teams to validate that listed options reflect actual stock availability.
- Update Size and Color Availability Promptly:
- Monitor inventory changes and automatically or manually update the platform when a specific size, color, or product option becomes available or is out of stock.
- Clearly mark limited-stock items and remove or grey out unavailable options to prevent order issues or customer dissatisfaction.
- Collaborate with Product Development and Branding Teams:
- Coordinate with relevant departments to receive timely updates about new product releases, discontinued lines, or changes in available options.
- Ensure that new variants—such as a new colorway or size range—are correctly integrated into the catalog with appropriate SKUs, images, and descriptions.
- Maintain Visual and Descriptive Accuracy:
- Ensure product photos accurately reflect each variant (e.g., color swatches, size charts, fabric textures).
- Review and update product descriptions to include relevant details for each variation to aid customer decision-making and reduce return rates.
- Coordinate with Web and E-commerce Teams:
- Work with SayPro’s platform or e-commerce administrators to ensure updates are reflected across all relevant sales channels, including websites, apps, or third-party marketplaces.
- Test product pages after updates to confirm correct functionality of dropdowns, filters, and variant selection tools.
- Monitor Customer and Internal Feedback:
- Pay attention to feedback from customers and sales teams regarding missing or incorrect product options.
- Investigate and correct catalog errors or omissions promptly and document changes to improve processes.
- Automate and Optimize Catalog Management (if applicable):
- Use product information management (PIM) systems or catalog management tools to automate the syncing of product options with inventory data.
- Set up rules or alerts that notify catalog managers when a product variant needs updating or has gone out of stock.
- Document and Track Catalog Updates:
- Maintain a log of all updates made to the product catalog, including changes to size charts, color options, and product attributes.
- Generate regular reports on catalog accuracy, completeness, and user engagement (e.g., bounce rates due to unavailable options).
Performance Indicators:
- Accuracy of product variant listings across the SayPro platform.
- Reduction in customer complaints or returns due to incorrect or outdated product options.
- Speed of updates following inventory or product changes.
- Improved user experience through enhanced product detail pages.
Impact on SayPro Operations:
Timely and accurate catalog updates are critical for maintaining SayPro’s professionalism, reducing order errors, and improving customer satisfaction. By keeping product variants up to date, SayPro enhances its operational efficiency and supports sales, marketing, and fulfillment teams in delivering a seamless experience.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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