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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
SayPro Responsibilities:Coordinate with SayPro IT and content teams to maintain seamless website functionality.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Responsibilities: Coordinate with SayPro IT and Content Teams to Maintain Seamless Website Functionality
As part of the SayPro initiative, ensuring the website remains fully functional, user-friendly, and up-to-date is critical for providing participants with continuous access to resources and engagement opportunities. This responsibility centers on effective coordination between the SayPro IT and content teams to deliver a smooth and reliable online experience.
Key Elements of this Responsibility:
- Collaboration and Communication:
- Act as a liaison between the SayPro IT team (responsible for technical maintenance) and the content team (responsible for website updates and resource creation).
- Facilitate regular meetings or check-ins to align on website updates, bug fixes, and content publishing schedules.
- Clearly communicate priorities, deadlines, and requirements from both sides to ensure timely and coordinated actions.
- Website Maintenance Oversight:
- Monitor the website’s overall performance, accessibility, and responsiveness across devices and browsers.
- Work with the IT team to schedule regular maintenance activities such as software updates, security patches, and backups, minimizing disruptions for users.
- Report any technical issues, downtime, or errors detected by users or through monitoring tools promptly to the IT team for resolution.
- Content Management Coordination:
- Support the content team in publishing new materials, announcements, event registrations, and updates to ensure relevance and accuracy.
- Coordinate the timing of content releases with IT to avoid conflicts with site maintenance or upgrades.
- Ensure that content updates comply with website design standards and functionality requirements.
- User Experience and Feedback Integration:
- Collect and analyze user feedback related to website navigation, content accessibility, and functionality.
- Communicate user concerns and suggestions to both IT and content teams to prioritize improvements.
- Help test new features, updates, or redesigns before they go live to guarantee they meet user needs and technical standards.
- Troubleshooting and Support:
- Serve as the first point of contact for internal team members and participants reporting website issues.
- Coordinate rapid response efforts between IT and content teams to address urgent problems such as broken links, login difficulties, or page errors.
- Document common issues and solutions to build an internal knowledge base for future reference.
- Documentation and Reporting:
- Maintain detailed records of website updates, maintenance activities, reported issues, and resolutions.
- Provide regular reports to SayPro management on website status, uptime, and user engagement metrics.
- Use insights gained from coordination efforts to recommend strategic improvements for the website’s functionality and content delivery.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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