SayPro Student Feedback Forms: Completed Forms from Students Providing Feedback on the Advising Sessions and the Advice Received
Objective:
The SayPro Student Feedback Forms are designed to gather valuable input from students regarding their experiences during academic advising sessions. The feedback collected helps to evaluate the effectiveness of the advising process, identify areas of improvement, and ensure that the advice provided aligns with students’ needs and expectations.
1. Feedback Form Introduction
The form should begin with a brief introduction explaining its purpose, emphasizing the importance of honest feedback, and reassuring students that their responses will be kept confidential and used to improve future advising sessions.
Example Introduction:
Thank you for participating in the academic advising session. Your feedback is crucial for improving our advising services. Please take a few minutes to share your thoughts and experiences so we can better support you in your academic journey.
2. Sections of the Feedback Form
a. Session Content and Structure
- How would you rate the overall quality of the advising session?
- (1 – Poor, 5 – Excellent)
- Was the content discussed relevant to your academic goals?
- How clear and understandable was the advice provided?
- (1 – Very unclear, 5 – Very clear)
- Did the session address your specific academic concerns and needs?
- How useful were the resources and materials shared during the session (e.g., handouts, time management tools)?
- (1 – Not useful, 5 – Very useful)
b. Advisor Interaction
- How would you rate the advisor’s knowledge and expertise in the subject area?
- (1 – Poor, 5 – Excellent)
- How approachable and helpful was the advisor during the session?
- (1 – Not approachable, 5 – Very approachable)
- Did you feel that the advisor understood your academic goals and concerns?
- How satisfied are you with the advisor’s ability to answer your questions?
- (1 – Not satisfied, 5 – Very satisfied)
c. Session Effectiveness
- Did you leave the session with a clearer understanding of your academic path and next steps?
- How confident are you in applying the advice you received?
- (1 – Not confident, 5 – Very confident)
- Was the session duration sufficient for you to discuss your concerns and goals?
- (Too short / Just right / Too long)
d. Impact on Your Academic Planning
- Do you feel more prepared to make informed decisions regarding your academic courses and career goals after the session?
- How helpful was the session in developing your academic and career goals?
- (1 – Not helpful, 5 – Very helpful)
- What actions do you plan to take based on the advice you received?
- (Open-ended question for students to describe any steps they intend to take, such as course planning, seeking tutoring, etc.)
e. Suggestions for Improvement
- What aspects of the advising session could be improved?
- (Open-ended question to allow students to provide specific suggestions, such as more time for discussions, additional resources, etc.)
- Is there any additional support or resources you feel would be helpful for future advising sessions?
f. Overall Experience
- Overall, how satisfied are you with the academic advising session?
- (1 – Very dissatisfied, 5 – Very satisfied)
- Would you recommend this advising service to other students?
- Any other comments or feedback?
- (Open-ended question for additional thoughts)
3. Feedback Form Design and Distribution
Design:
- The form should be visually clear and easy to fill out, whether in physical or digital format.
- Use a mix of multiple-choice questions for quick responses and open-ended questions for more detailed feedback.
- Include a rating scale (e.g., 1-5) for most questions to easily quantify feedback.
Distribution:
- If the advising session is held virtually, the form can be distributed via email or a link in an online platform (such as Google Forms or SurveyMonkey).
- For in-person advising, students can complete the feedback forms immediately after their session or be provided with an email link to the digital form.
- Remind students that the form is anonymous and their feedback will help improve future sessions.
4. Analyzing the Feedback
Once the feedback forms are collected, they should be reviewed to identify recurring themes, strengths, and areas that need improvement. Common areas to focus on include:
- Content Relevance: Whether the advising content aligns with student needs.
- Advisor Performance: How students rate the advisor’s expertise, approachability, and responsiveness.
- Session Effectiveness: Whether students feel more confident and clear about their academic and career planning after the session.
- Suggestions for Improvement: Directly apply feedback to improve the advising process, such as adding more personalized resources, increasing session time, or improving communication methods.
5. Action Based on Feedback
The feedback collected can directly impact the future of the academic advising process by:
- Identifying training needs for advisors: If multiple students indicate that advisors could improve in certain areas, targeted training can be implemented.
- Improving session structures: If students suggest that certain topics need more attention or that sessions should be longer, adjustments can be made.
- Introducing new resources: If students request additional resources (e.g., study guides, career planning tools), these can be integrated into future sessions.
Conclusion:
The SayPro Student Feedback Forms provide critical insights into the academic advising process, allowing for ongoing improvement in how services are delivered. This feedback loop not only helps improve the experience for future students but also enhances the quality and impact of the academic guidance provided.
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