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SayPro Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
SayPro Tasks To Be Completed in the Period (February):Host feedback loop with SayPro test learners.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro – Tasks to Be Completed in the Period (February)
Task: Host Feedback Loop with SayPro Test Learners
Objective:
To gather structured and actionable feedback from test learners to evaluate the quality, effectiveness, and usability of SayPro’s course modules, and to identify areas for improvement before full-scale rollout.
Detailed Activities:
1. Preparation Phase
- Identify Test Learners:
Confirm the list of selected test learners representing the target audience (based on demographics, course type, and region). - Design Feedback Framework:
Develop a structured feedback plan including:- Key focus areas (content clarity, platform usability, engagement level, assessment difficulty, etc.)
- Format (surveys, one-on-one interviews, group sessions)
- Tools (Google Forms, Zoom, MS Teams, etc.)
- Schedule Feedback Sessions:
Organize and publish a schedule of feedback sessions, ensuring it accommodates the availability of test learners.
2. Conduct Feedback Sessions
- Facilitate Interactive Sessions:
Host virtual or in-person sessions (depending on context) to engage learners in open discussions about their experiences. - Use Structured Tools:
Distribute feedback surveys or digital forms before or after the sessions to ensure standardized data collection. - Encourage Honest Input:
Create a safe space for learners to freely express positive feedback, criticisms, and suggestions. - Record Key Insights:
Capture notes, recordings, and responses from each session for future analysis.
3. Analysis and Reporting
- Analyze Feedback Data:
Review and categorize feedback into common themes (e.g., technical issues, content gaps, suggestions for engagement improvement). - Identify Actionable Recommendations:
Translate raw feedback into clear action points (e.g., revise Module 2 content, improve quiz formatting, enhance mobile accessibility). - Prepare Summary Report:
Draft a comprehensive report detailing:- Overall learner satisfaction
- Strengths of the course
- Pain points and challenges
- Recommendations for enhancement
4. Follow-Up
- Share Results Internally:
Present findings and recommendations to SayPro’s instructional design and development teams. - Thank Participants:
Acknowledge and appreciate the contribution of test learners (consider certificates, tokens of appreciation, or shout-outs). - Plan for Improvements:
Collaborate with content developers and tech teams to address the recommended changes in a timely manner.
Expected Outcome:
The feedback loop is successfully conducted, resulting in meaningful insights into the test learners’ experience. These insights will directly inform content revisions, platform enhancements, and better learner engagement strategies prior to full deployment.
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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