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SayPro Technology Setup Information: Virtual event platform access and guidelines.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Task: Provide Technology Setup Information for Virtual Participation
1. Purpose
To ensure participants can easily access and use the virtual event platform with minimal technical issues, enabling a smooth and engaging experience for all remote attendees.
2. Key Components to Share with Participants
A. Platform Access Details
- Platform Name: (e.g. Zoom, Microsoft Teams, Hopin, Webex)
- Access Links: Direct links to each session or a central event hub/login page
- Login Instructions:
– How to join (link, meeting ID, passcode)
– Recommended browsers or apps
– Whether a user account is required - Tech Requirements:
– Device compatibility (PC, tablet, mobile)
– Internet speed recommendation
– Headphones or webcam usage
B. User Guidelines
- Joining Tips: Arrive 5–10 minutes early, test audio/video, stay muted when not speaking
- Participation Tools:
– How to use chat, Q&A, polls, reactions, or raise hand features
– How to join breakout rooms or virtual networking sessions - Etiquette:
– Keep background noise to a minimum
– Use full name for identification
– Engage respectfully with others
C. Support Information
- Live Tech Support Contact: Email, chat, or phone number during event hours
- Troubleshooting Tips: FAQs for common issues like audio/video not working, login problems
- Test Session: Optional pre-event test link or practice session for attendees
3. How to Deliver This Information
- Pre-Event Email: With subject line like “Important: Access and Tech Info for SayPro Event”
- Participant Guide or PDF: Attached to confirmation emails or downloadable from the SayPro website
- Event Platform Welcome Page: Include clear navigation and support links
4. Expected Outcomes
- High confidence and readiness among virtual participants
- Fewer technical issues or disruptions during live sessions
- Increased engagement and satisfaction with the virtual experience
- Stronger professional image of SayPro’s tech readiness
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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