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SayPro Templates to Use on SayPro Website:Engagement and Feedback Form — to gather learner and instructor feedback.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

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SayPro Templates to Use on SayPro Website

Template Name: Engagement and Feedback Form — To Gather Learner and Instructor Feedback


Purpose:

The Engagement and Feedback Form is a standardized tool developed by SayPro to systematically collect qualitative and quantitative feedback from both learners and instructors. Its purpose is to assess user engagement, satisfaction, learning outcomes, and overall experience with SayPro’s courses, online tools, and facilitators. This feedback is essential for continuous quality improvement, course refinement, and performance evaluation.


1. Template Overview:

This form is structured to capture feedback at the end of each course, training session, or learning module. It is divided into sections that address different areas of the educational experience, including content quality, engagement levels, technical platform usability, and instructor effectiveness. The form is available as a digital survey embedded on the SayPro platform and as a downloadable/printable PDF version for offline use.


2. Key Sections and Components:


A. Participant Information (Optional & Confidential)

FieldDescription
NameOptional – collected only if feedback is not anonymous
Course TitleName of the course/module/session
Date of CompletionWhen the course or module was completed
RoleLearner / Instructor / Observer

Note: Respondents can choose to remain anonymous to encourage honest feedback.


B. Course Content and Structure Feedback

QuestionRating (1–5) or Comment
How clear and well-organized was the course/module content?⭐⭐⭐⭐⭐
Was the content relevant to your learning or teaching objectives?⭐⭐⭐⭐⭐
Were the materials (readings, videos, prompts, etc.) engaging and easy to understand?⭐⭐⭐⭐⭐
Were the learning objectives clearly communicated?⭐⭐⭐⭐⭐
Comments/Suggestions for improvement[Free Text]

C. Engagement and Learning Experience

QuestionRating (1–5) or Comment
How actively did you participate in the course activities (e.g., discussions, assignments)?⭐⭐⭐⭐⭐
Were there opportunities to ask questions and receive timely answers?⭐⭐⭐⭐⭐
How motivated did you feel to complete the course?⭐⭐⭐⭐⭐
What aspects of the course kept you engaged?[Free Text]
Suggestions to enhance engagement[Free Text]

D. Instructor/Facilitator Feedback (for Learners)

QuestionRating (1–5) or Comment
Was the instructor/facilitator well-prepared and knowledgeable?⭐⭐⭐⭐⭐
Did they communicate clearly and respond to learner needs?⭐⭐⭐⭐⭐
Did they encourage participation and create a positive learning environment?⭐⭐⭐⭐⭐
What did you appreciate most about the facilitator?[Free Text]
Suggestions for facilitator improvement[Free Text]

E. Platform and Technical Usability

QuestionRating (1–5) or Comment
How easy was it to navigate the SayPro online platform?⭐⭐⭐⭐⭐
Were there any technical issues that impacted your learning/teaching experience?⭐⭐⭐⭐⭐
Was the prompt generation tool user-friendly and effective?⭐⭐⭐⭐⭐
Suggestions to improve technical support or platform functionality[Free Text]

F. Overall Satisfaction and Impact

QuestionRating (1–5) or Comment
How satisfied are you with your overall experience in this course/module?⭐⭐⭐⭐⭐
Did the course meet your expectations?⭐⭐⭐⭐⭐
Would you recommend this course/module to others?Yes / No
What are the most valuable things you learned or experienced?[Free Text]
Additional Comments[Free Text]

3. Formatting and Style Guidelines:

  • Clear section headings with icons for visual separation
  • Mix of multiple-choice (Likert scale), Yes/No, and free-text responses
  • Simple, accessible language suitable for diverse audiences
  • Mobile-friendly design for users accessing via smartphones
  • Built-in progress bar (for digital forms) to guide users through completion
  • Option to save and resume for longer surveys

4. Benefits of Using the Template:

  • Provides actionable insights into learner and instructor experiences
  • Helps identify areas of strength and needed improvement in course design and facilitation
  • Tracks learner engagement metrics for reporting and evaluation
  • Builds trust through transparent, anonymous feedback collection
  • Enhances accountability and continuous quality improvement processes at SayPro

5. Implementation on SayPro Website:

  • Available as an interactive form embedded on course pages, accessible post-completion
  • Connected to SayPro’s Learning Management System (LMS) for automatic triggering
  • Responses stored securely in SayPro’s feedback database, linked to course IDs
  • Summarized feedback data integrated into analytics dashboards for SayPro administrators
  • Downloadable version (PDF/Word) for offline or field-based collection

Optional Add-ons:

  • Auto-generated Feedback Reports: Summarize responses per course/facilitator
  • Real-Time Alerts: Notify admins of critical negative feedback for immediate action
  • Incentives: Option to include certificate access or small rewards for completed feedback

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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