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SayProCHAR – Daily Statics Report by Linda Tivane – Education Specialist – 23 June 2025

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Written by

Linda Janet Tivane

in

To the CEO of SayPro, Neftaly Malatjie, Royal Committee Chairperson Clifford Legodi, SayPro Royal Chiefs and Human Capital

Kgotso a ebe le lena

SayPro Training Report
Report Title:Statics
SayPro Trained 12 Student Clients in SayPro Online course in Call Center
Date of Training: 23 June 2025
Partner Institution: Department of social development
Facilitated by: SayPro Education Specialist

  1. Overview of the Training Session

On 23 June 2025, SayPro Education successfully conducted a training session under the SayPro Online course in Call Center for 02 student clients in partnership with Department of social development . The session aimed to equip participants with practical knowledge and skills aligned with the programme’s outcomes, contributing to personal, academic, and career development.

  1. Programme Name & Description
    Programme Name: SayPro Online course in Call Center

Programme Description:
The SayPro Online Course in Call Center is a comprehensive, skills-based training programme designed to equip individuals with the practical knowledge and communication techniques required for success in call center and customer service environments. Whether you’re entering the industry for the first time or seeking to enhance your current role, this course offers flexible, accessible online learning to help you achieve your goals.

  1. Participant Demographics
    Category Details
    Total Participants 02 Students
    Age Group [ 18–25 years]
    Gender Breakdown [01 Female, 01 Male]
    Academic Background [ NQF Level 3 learners]
    Institution/Partner [Department of social development ]
  2. Training Methodology

The Students they were writing on the on inside the computer lap and i assissted them if they needed help.

  1. Key Topics Covered
    List the main topics or modules addressed during the training.

Topic 1 – Comply with service levels
Topic 2 – Demonstrate an understanding of company specfics services levels
Topic 3 – Meet and maintain service levels

  1. Learning Outcomes
    Summarise the intended learning outcomes and how they were achieved.
    The Students they were learning on their own they wrote thier Assessment after reading their learner guide.
  2. Feedback Summary
    Summarise the participants’ feedback.
  3. Challenges and Recommendations
    Mention any obstacles faced and suggestions for future improvements.
    None

Recommendations:

  1. Trainer Details
    Name and Surname : Linda Janet Tivane
    Facilitator Role : Education Specilalist
    Contact Email : linda29lily@gmail.com
  2. Conclusion

Prepared By:
Name: Linda Janet Tivane
Designation:
Organisation: SayPro Education
Date: 23 June 2025
My message shall end here

Linda Tivane| SayPro Education Specialist SCHAR| SayPro

  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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