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SayProCHAR Statics
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
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SayPro Training Report
Report Title:Statics
SayPro Trained 03 Student Clients in SayPro online coures Call Center
Date of Training: 28 May 2025
Partner Institution: Department of Social Development
Facilitated by: SayPro Education Specialist
On 28 May 2025, SayPro Education successfully conducted a training session under the SayPro online coures Call Center for 03 student clients in partnership with Department of Social Development . The session aimed to equip participants with practical knowledge and skills aligned with the programme’s outcomes, contributing to personal, academic, and career development.
Programme Name & Description
Programme Name: SayPro online coures Call Center
Programme Description
The SayPro Online Course in Call Center Operations is a practical, skills-focused training program designed to prepare individuals for roles within customer service and call center environments. Whether you’re new to the field or looking to enhance your current abilities, this course equips you with the essential communication, technical, and service skills to thrive in high-performance call center roles.
Participant Demographics
Category Details
Total Participants 03 Students
Age Group [ 18–25 years]
Gender Breakdown [03 Female, 0 Male]
Academic Background [ NQF Level 4 learners]
Institution/Partner [Department of Social Development]
Training Methodology
The Students they were writing on the on inside the computer lap and i assissted them if they needed help.
Key Topics Covered
List the main topics or modules addressed during the training.
Topic 1 – Call handling procedures and call flow management
Topic 2 – Workplace professionalism, ethics, and time management
Learning Outcomes
Summarise the intended learning outcomes and how they were achieved.
The Students they were learning on their own they wrote thier Assessment after reading their learner guide.
Feedback Summary
Summarise the participants’ feedback.
Challenges and Recommendations
Mention any obstacles faced and suggestions for future improvements.
None
Recommendations:
Trainer Details
Name and Surname : Linda Janet Tivane
Facilitator Role : Education Specilalist
Contact Email : linda29lily@gmail.com
Conclusion
Prepared By:
Name: Linda Janet Tivane
Designation:
Organisation: SayPro Education
Date: 28 May 2025
- Neftaly Malatjie | CEO | SayPro
- Email: info@saypro.online
- Call: + 27 84 313 7407
- Website: www.saypro.online
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